- Report: #1053764
Report - Rebuttal - Arbitrate
Complaint Review: Instant Checkmate
Instant CheckmateLas Vegas, Nevada USA
Instant Checkmate Misrepresentation, incomplete information Las Vegas Nevada
*Author of original report: A bit confused about the rebuttal. Do you work for them??
*General Comment: so how exactly??
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We signed up for what we thought-and were led to believe-was a one time fee to use their background check service. Unfortunatly we didn't read the fine print at the bottom, which stated the service would roll over to a monthly service if the customer does not call to cancel it in a certain amount of time. This is a common ripoff of some unscrupulous companies. This company misrepresented its billing practice. We pushed the button for a one time search, but it rolled over into monthly.
Fortunately, we will only be charged the extra month for the service once because I keep a close eye on our bank statements and noticed we had been charged again for it. I went ahead and didn't make a stink about the extra charge because I feel in all fairness, I should have read the fine print. But, in all fairness the other way, if one pushes the button for once then that is all the company should charge for rather than adding fine print stating otherwise. Many people don't read the fine print, they just push ok and continue on. This is an underhanded business practice and this company should stop using it.
This report was posted on Ripoff Report on 05/25/2013 06:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Instant-Checkmate/Las-Vegas-Nevada/Instant-Checkmate-Misrepresentation-incomplete-information-Las-Vegas-Nevada-1053764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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