- Report: #1138812
Report - Rebuttal - Arbitrate
Complaint Review: Instant Checkmate
Instant CheckmateInternet USA
Instant Checkmate Deceptive trial offer Las Vegas, Nevada 89103
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I opened an account on a trial basis for $1.00, but later received a billing for $29.63 for a monthly subscription.. When I called to find out why I had received the billing, the customer service rep said that I had agreed to a monthly automatic renewal and that I had not cancelled the trial subscription within the 5-day alloted time.. If that was on their web site, it was well hidden and wasn't made clear.. Stay away from them unless you are ready to sign on for their monthly service! After a call to their support supervisor, I was offered a partial refund - a token re-imbursement to keep me quiet, I suppose.
This report was posted on Ripoff Report on 04/14/2014 04:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Instant-Checkmate/internet/Instant-Checkmate-Deceptive-trial-offer-Las-Vegas-Nevada-89103-1138812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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