- Report: #1150373
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Complaint Review: Instant Checkmate
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I had seen this company's advertisements for some time and decided to give them a try. Big mistake! Every step of the way they asked for more money. It is not just the one time fee they advertise. I went only far enough to realize that they were going to milk me of more and more money before calling their company and requesting that they cancel my account and then requested a refund. I was first told they would cancel the account but not refund. I told them that was not satisfactory and requested to speak to a supervisor. The customer service rep put me on hold briefly and then offered me a 50% refund. I told her that was not satisfactory and again requested a complete refund. Brief hold again and she came back on the line and told me that they would refund the entire amount. I again requested a supervisor because, frankly, I don't trust their word. Finally I was able to talk with a supervisor and took his name and contact info. I also received an immediate receipt from Pay Pal that the auto pays have been cancelled and my money refunded. Do not deal with these people. It is a total ripoff. Stand your ground if you do sign up and find out it's a ripoff. You just might get your money back.
This report was posted on Ripoff Report on 05/28/2014 04:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Instant-Checkmate/internet/Instant-Checkmate-Total-Ripoff-Internet-1150373. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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