- Report: #1035712
Report - Rebuttal - Arbitrate
Complaint Review: Instant interlock
Instant interlockphoenix, Arizona United States of America
Instant interlock http://www.instantinterlock.com/ fees, bad customer service, no customer service, retards phoenix, Arizona
*REBUTTAL Owner of company: Support for Your Daughter
*Consumer Comment: Please Read
*Consumer Comment: Mother of Daugher with DUI
*Consumer Comment: Suspension
*Consumer Comment: Fathers Perspective
*Consumer Comment: From a Father's Perspective
*REBUTTAL Individual responds: More true with more time
*Consumer Comment: Instant Interlock
*Consumer Comment: True to a point
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First off, their phone system is garbage, when you dial "400" for billing it will bring you back to the main auto attendant or not do anything at all.
Second, their phone quality sucks because you cannot hear them.
Third, their customer service representatives are idiots and don't take instruction very well, nor do they save your information.
Fourth, you cannot pay cash, you have to use your debit card over the phone and CANNOT use just your account number/routing.
Fifth, their interlocks do NOT beep very loud. I just had to pay a $50 fee because you cannot hear it while driving, you have 3 minutes to blow or it's a rolling retest fail which is potentially bad in the DMV's eyes.
Sixth, when I brought the interlock in for get "reset" I was told I had to wait just a few minutes. I was out the door a little more than 30 minutes later.
I would highly recommend staying away from this company if you value your money and time. I also have never written a bad review on any company before but thought I would share this with the world to help a few people out.
This report was posted on Ripoff Report on 03/18/2013 10:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Instant-interlock/phoenix-Arizona-85083/Instant-interlock-httpwwwinstantinterlockcom-fees-bad-customer-service-no-customer-1035712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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