- Report: #838944
Report - Rebuttal - Arbitrate
Complaint Review: InstantCheckmate.com
InstantCheckmate.comInternet United States of America
InstantCheckmate.com Very sneaky & slick. Temporary charge turns into 1 year membership. Read the fine print! Internet
*Author of original report: Connie
Unfortunately, I did not see where it said it was necessary for me to call the company to stop them from signing me up for a permanent membership. I was unaware that I had been signed up for a membership until I checked my bank statement and found they had charged me $24.63 for one month. I tried to log into my account online and it would not take my email or password.
I had written the password down, so I know I had it right. I tried to get in twice and gave up and went to the "password reset", which said they would contact me by email for a password reset. It would not take the request. I entered all requested info & clicked and it would not do anything. I did not receive a password reset via email.
I called the number they listed for Customer Service. I talked to Amanda, who was very polite. I asked for the membership to be canceled. Now I have to wait and see if my request has been fulfilled. I have McAfee Protection on my computer and when I typed in the web address it warned me that they found the site risky and recommended not going into it. Too late for me. I should have checked it the first time with McAfee. Please do not do business with InstantCheckmate.com
This report was posted on Ripoff Report on 02/14/2012 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/InstantCheckmatecom/internet/InstantCheckmatecom-Very-sneaky-slick-Temporary-charge-turns-into-1-year-membership-838944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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