• Report: #429203

Complaint Review: Integrated Area Internet Access SVC / ILD Teleservices

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  • Submitted: Fri, February 27, 2009
  • Updated: Mon, March 02, 2009

  • Reported By:Fairview Park Ohio
Integrated Area Internet Access SVC / ILD Teleservices
ildteleservices.com Internet U.S.A.

Integrated Area Internet Access SVC / ILD Teleservices fraudulently added charges to our phone bill Ponte Vedra Beach Florida

*REBUTTAL Owner of company: Please Let Us Help Find Resolution to Your Billing Problem

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We discovered that for over 1 year we have been charged a monthly fee by Integrated Area Internet Access SVC, It started as a #2.10 per month charge and is now a $8.57 per month charge. We have never spoken to this company and have no idea what this charge is for. We spoke to ILD Teleservices, who charges for this company and they could not tell me what it was for either.

This is a fraudulent charge. Why are these people allowed to steal from consumers like this? Who is going to stop them? They told me that they will remove the charge, but it may take 3 or 4 months. I do not believe them.

Animal hospital of fairview park
Fairview Park, Ohio
U.S.A.

This report was posted on Ripoff Report on 02/27/2009 04:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Integrated-Area-Internet-Access-SVC-ILD-Teleservices/internet/Integrated-Area-Internet-Access-SVC-ILD-Teleservices-fraudulently-added-charges-to-our-p-429203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Please Let Us Help Find Resolution to Your Billing Problem

AUTHOR: Ild-Customer Service - (U.S.A.)

Let us help with your billing issue........

If you have a charge you believe is incorrect, or if you have any other questions or concerns with ILD, please let us know. We want to address any and all issues you may have. To contact us, please email us at askild@ildmail.com. If you would prefer to call us, please call our hotline at 800-953-7765.

ILD Teleservices is a leading payment processor for transactions between merchants and consumers. Through contractual relationships with telephone companies like AT&T and Verizon, we give merchants the opportunity to let consumers charge products and services such as long distance, internet access, and collect calling directly to your phone bill.

As a result, instead of purchasing these items with a credit card or opening an account with the merchant, you can have a transaction billed directly to your phone. When you do, the merchant sends your transaction information to ILD, and ILD adds the charge to your phone bill. It's a service very similar to what credit card companies provide.

Thank you, and please let us know how we can help.

Ilona
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