• Report: #1013718

Complaint Review: Integrated Card Services

  • Submitted: Wed, February 13, 2013
  • Updated: Wed, February 13, 2013

  • Reported By: Shelley — Williamsburg Virginia United States of America
Integrated Card Services
P. O. Box 3429 Thousand Oaks, California United States of America

Integrated Card Services Deceptive, Without Processing One Card They Took Over $500 in fees out of my bank account, promised to refund it, it's been 18 days and I still haven't seen it. Thousand Oaks, California

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Integrated Card Services tried to provide credit card processing services to me using my phone, but it did not work.  I moved on to another provider.  But it has been 5 months and they are still taking fees out of my bank account and then taking months to refund it. Most recently they took $350 for an early termination fee when nothing was ever started.  This was after they had already agreed to refund 6 other fees.  I have spent hours on the phone waiting for someone to talk to while the music is playing.  I would like to know why, when even they agree that the fees were charged in error, they think it is okay to take 3 or more weeks to refund it.  Taking this long  is actually their standard policy.  Do not use this company.

This report was posted on Ripoff Report on 02/13/2013 03:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Integrated-Card-Services/Thousand-Oaks-California-91359/Integrated-Card-Services-Deceptive-Without-Processing-One-Card-They-Took-Over-500-in-fe-1013718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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