• Report: #743014

Complaint Review: Integrated Card Services

  • Submitted: Mon, June 20, 2011
  • Updated: Mon, June 20, 2011

  • Reported By: E.H.T. — aurora Colorado United States of America
Integrated Card Services
PO Box3429 Thousand Oaks CA 91359 Thousand Oaks, California United States of America

Integrated Card Services ICS; Intcardservices; QuickCommerce; iPayment; iAcess High Hidden Fees & Early Termination Fees; Don't Call You Back > They don't give you the terms up front Thousand Oaks, California

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I was in the market for a new processing company and didn't put much thought into what questions to ask or to get contract up front.

Everything they told me was a lie.  Processing rates; early termination fees; they didn't tell me I would be billed by 2-3 companies;  wouldn't call me back.

I had to call every two weeks either asking for a refund on the monthly fees that were promised to be pro-rated or for strange unauthorized w/d's  & to tell them the refunds still hadn't gone through.

I would never get to talk to the rep that made the promises even though I had his direct line;  he never called me back.

When I cancelled I was told I would have to wait 30 days grace period before cancellation took place.  In that time I was charged $45 for not processing their minimum requirement.

a month later I was charged $295 with no description on the bank statment.

a month after that I was charged $350 cancellation fee.

I am outraged.  When I called after the   $45 had been acessed they were reluctant to credit me back - it was their standard proceedure.  I am still in the process of fighting with them.

My bank had to put a stop on atleast 3 different names they withdraw money under.


This report was posted on Ripoff Report on 06/20/2011 11:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Integrated-Card-Services/Thousand-Oaks-California-91359/Integrated-Card-Services-ICS-Intcardservices-QuickCommerce-iPayment-iAcess-High-Hi-743014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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