- Report: #743014
Report - Rebuttal - Arbitrate
Complaint Review: Integrated Card Services
Integrated Card ServicesPO Box3429 Thousand Oaks CA 91359 Thousand Oaks, California United States of America
Integrated Card Services ICS; Intcardservices; QuickCommerce; iPayment; iAcess High Hidden Fees & Early Termination Fees; Don't Call You Back > They don't give you the terms up front Thousand Oaks, California
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Everything they told me was a lie. Processing rates; early termination fees; they didn't tell me I would be billed by 2-3 companies; wouldn't call me back.
I had to call every two weeks either asking for a refund on the monthly fees that were promised to be pro-rated or for strange unauthorized w/d's & to tell them the refunds still hadn't gone through.
I would never get to talk to the rep that made the promises even though I had his direct line; he never called me back.
When I cancelled I was told I would have to wait 30 days grace period before cancellation took place. In that time I was charged $45 for not processing their minimum requirement.
a month later I was charged $295 with no description on the bank statment.
a month after that I was charged $350 cancellation fee.
I am outraged. When I called after the $45 had been acessed they were reluctant to credit me back - it was their standard proceedure. I am still in the process of fighting with them.
My bank had to put a stop on atleast 3 different names they withdraw money under.
DO NOT EVEN INQUIRE ONLINE AT THEIR WEBSITE!!! IT'S AN INSTANT CONTRACT!!
This report was posted on Ripoff Report on 06/20/2011 11:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Integrated-Card-Services/Thousand-Oaks-California-91359/Integrated-Card-Services-ICS-Intcardservices-QuickCommerce-iPayment-iAcess-High-Hi-743014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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