• Report: #879513

Complaint Review: Integrated Card Services

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  • Submitted: Tue, May 08, 2012
  • Updated: Tue, May 08, 2012

  • Reported By: Ginger H — Memphis Tennessee United States of America
Integrated Card Services
P.O. box 3429 Thousand Oaks, California United States of America

Integrated Card Services Unbelievable monthly fees and $350 cancellation fee Thousand Oaks, California

*Consumer Comment: easy fix

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I contacted this company in October 2011, after an online search for credit card processing. I was promised low fees and no contract. They sent me a machine and the fees were fine the first month.Then I needed a wireless machine, I wanted to send the other one back. They informed me I didn't need to, but didn't mention it would then be two separate accounts and fees for each one.

By the time they added the New compliance fees, the New I access fees, and regular fees, it was $65.00 per month per account.

On February 28th I decided the fees were too high are closed the account and returned the machines.

I put a block on the accounts at the bank. On May 1st, I checked my account and they used another number to access my account and deducted $350 per account for a cancellation fee. A total of $700 gone.

I called them and they said I signed a 3 year contract, which I do not have, and if I wanted my money back I would have to re-open both accounts and pay all back fees. I asked them to email me a copy of the contract, which they have not done.

They have ripped me off and are bogus.




This report was posted on Ripoff Report on 05/08/2012 06:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Integrated-Card-Services/Thousand-Oaks-California-91359/Integrated-Card-Services-Unbelievable-monthly-fees-and-350-cancellation-fee-Thousand-Oak-879513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

easy fix

AUTHOR: Chef - (U.S.A.)

call your bank and tell them that that was an unauthorized charge, the bank will investigate and when this company cannot prove the charge is valid (ie) a contract they will have to reimberss you
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