- Report: #180705
Report - Rebuttal - Arbitrate
Complaint Review: Integratel
Integratelwww.integratel.com Internet U.S.A.
Integretel $40 For 2 Phone Calls? What The? sneaky, illegal, unauthorized hacking ripoff Internet
*Author of original report: Special Thanx to "J" in St Petersburg, FL
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Then I saw a 1 minute phone call to Austria for $1.88 on 2/4/06. Austria? I don't know a soul from Austria, & I don't even have long distance service on my phone so how can I call Austria?
Then on the next page I saw 2 phone calls to 2 different 900#s, at $40 per phone call. 2 minutes each. What the?? And who or what is Atlantic Mgmt? I called the # provided, which was for "The Billing Resource" and spoke with a Sean. He was helpful only by providing info about a "dialer" being installed on my computer.
I had never heard of this. Dialer? He went on to explain about certain sites that do this i.e., porn sites, games, etc. I don't ever go to sites like that so this was even more perplexing. Sean from The Billing Resource also told me to go to a site called integratel.com for more info.
The website didn't exist when first typed in but I think I spelled it wrong. Fortunately I read someone's entry here, saw that his computer crashed from typing it in, so I won't be doing that now.
I also called the company responsible for billing the call to Austria, spoke w/Daniel who said he'd put in a request for the charge to be waived; he gave me a confirm# & said for me to call back in 3 business days to find out if it was waived. I will be doing that tomorrow.
I also called upon my former ISP & asked for a usage printout for the dates of the calls made. I had connection problems during the time these charges were incurred & found it totally impossible that I was online when they were. They refused to do give me the usage report. So I am nowhere on this, which leads me here.
From reading other rip off entries, I now believe that my connection problems were due to the dialer. I ended up cancelling my service because of it.
Thank God for this website because it was here that I gained an eduation on this. I just don't know where to go from here!
Hicksville, New York
This report was posted on Ripoff Report on 03/12/2006 08:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Integratel/internet/Integretel-40-For-2-Phone-Calls-What-The-sneaky-illegal-unauthorized-hacking-ripoff-I-180705. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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