- Report: #172159
Report - Rebuttal - Arbitrate
Complaint Review: Integretel 900 444 0353
Integretel 900 444 0353integretel.com San Jose, California U.S.A.
Integretel 900 444 0353, infoservices900.com Fradulent $40 Charge for 900 number call from my new computer San Jose California
*Author of original report: Qwest gets $40 charge removed
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Have a 2nd line for computer only. Integretel rep said that someone used the computer to dial-up and download some thing from the internet (oh! and by the way the user agreed to the $40 charge in a agreement).
Said that they would gladly block 900 calls billed from their company and that I needed to call Qwest to have a "full 900 data block" from each of my phone lines, especially the line for the computer. The rep also gave me instructions on how I could look up the web browser log to help narrow the source of the download.
Gave me www.infoservices900.com and that via this web site I could find out who, what, where the download was from. Not so a disclaimer say basically there is no way for them to track and store this sort of info.
I say SCAM SCAM SCAM... Not paying. Notice the statement on your Qwest bill that "Neither local nor long distance services can be disconnected for nonpayment of these charges." However, you should defintely let Qwest know that you are disputing the charges.
Stand Your Ground!!! Next stop Az Attorney General
This report was posted on Ripoff Report on 01/18/2006 08:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Integretel-900-444-0353/San-Jose-California/Integretel-900-444-0353-infoservices900com-Fradulent-40-Charge-for-900-number-call-from-172159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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