• Report: #47382

Complaint Review: Integretel, Inc United Voice Mail

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  • Submitted: Fri, February 28, 2003
  • Updated: Mon, June 30, 2008

  • Reported By:Green Lane Pennsylvania
Integretel, Inc United Voice Mail
http://www.integretel.com/ Internet U.S.A.

Integretel, United Voice Mail internet rip-off

*UPDATE Employee: Inaccurate Company Name

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The Internet is a great place, but it is also the Home of some of the most deceptive practices. I don't know the relationship between United Voice Mail and Integretel, but as far as I'm concerned, they're one and the same.

United Voice Mail is an independed voice mail system. I have voice mail with my local phone company. I noticed a $14.12 charge from Integretel. I called and was then transferred to United Voice Mail. My significant other was on the internet and, apparently, got suckered into signing up for this service. She recalls nothing so I have no idea what the deal was.

I do know that I never authorized payment on my phone bill. United Voice Mail indicated that this was a non-regulated service. When charges can be placed against a person who has not authorized those charges, somebody should be regulating them.

I never received any mail indicating that we signed up for something, never received information on where to call to have voicemail reviewed and all my voicemail ends up in my telephone companies voicemail. The only service they seemed to have offered was charges.

Jim
Green Lane, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 02/28/2003 01:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Integretel-Inc-United-Voice-Mail/internet/Integretel-United-Voice-Mail-internet-rip-off-47382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Inaccurate Company Name

AUTHOR: Mike @ Reachme.com - (U.S.A.)

Hi,

One potential customer mentioned this report to us. Upon investigation, it looks like another company calling themselves United Voicemail is the one that may have done the reported action.

United Voicemail / reachme.com has been in business since 1991 and has had the reachme.com domain since 1997. We currently have thousands of active customers to which we provide service.

When customers search for "United Voicemail" this report shows up one entry below the link to reachme.com. This is very disturbing and damaging for no fault of our own. Since we value your service to the Internet community and we understand your web site provides an important function we would appreciate if you can correct this problem.

Intregetel is the company that has been billing on behalf of the claimed "United Voicemail" (ie, not reachme.com). They have come into the picture trying to use our good name and then all of the heat lands on us. We do not even bill through the phone company.

This inaccurate report has reached at least one potential customer. We have no affiliations with Integretel, please remove United Voicemail from this report so it will stop adversely affecting our business.

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