• Report: #347015

Complaint Review: Integretel, Intelicom Messaging ESBI

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  • Submitted: Wed, July 02, 2008
  • Updated: Mon, July 28, 2008

  • Reported By:eagle point Oregon
Integretel, Intelicom Messaging ESBI
8201 Peters Road Suite 1000 Plantation, Florida U.S.A.

ESBI - Intelicom - integretel, Intelicom Messaging tried to charge me for servicres i never requested via my local phone service Plantation Florida

*UPDATE Employee: Customer Care

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this company attempted to charge me for services i never requested via my local phone service as a "third party provider" at 14.95 per month.

i called the customer service number provided (888-300-3724) and was told i signed up for a voice mail service on the internet on June 6, 2008.

the woman i spoke with told me they would cancel my account and gave me a confirmation number, which i will provide if contacted.

i called my local service provider (EMBARQ) to report the incident and the operator explained they had little control over this type of "incident" and flagged my telephone account with a "third party block" as well as filing a claim of disputed charges.

She also recorded the information of the company in question as well as the confirmation number i was given by ESBI.

ESBI told me it would be 1-7 business days before the cancellation took effect, and 1-2 business cycles before i saw thw relection on my monthly phone statement.

Jenifer
eagle point, Oregon
U.S.A.

This report was posted on Ripoff Report on 07/02/2008 09:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Integretel-Intelicom-Messaging-ESBI/Plantation-Florida/ESBI-Intelicom-integretel-Intelicom-Messaging-tried-to-charge-me-for-servicres-i-neve-347015. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Customer Care

AUTHOR: Customer Care - (U.S.A.)

We are happy to answer any questions or address any concerns you may have regarding Intelicom Messaging. You can call our Customer Care at 800-681-6010.
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