- Report: #153496
Report - Rebuttal - Arbitrate
Complaint Review: Integretel, Intelicom Messaging
Integretel, Intelicom Messaging8201 PETERS ROAD, STE 1000 PLANTATION, Florida U.S.A.
INTEGRETEL, Intelicom Messaging RIPOFF $12.95 charge for 1X setup fee for messaging service. PLANTATION Florida
*Author of original report: INTEGRETEL, Plantation, FL - Setup Fee
*UPDATE Employee: Director Of Customer Service
Called on August 10. Individual said my wife had filled out a survey. I searched the web and found this: "Intelicom Messaging- Would you like to receive a $500 FREE Shopping Spree and free voice mail for 30 days?" How can this be free if they charge a 12.95 non-refundable setup fee?
Instructions per Integretelmessaging web site:
"I just signed up to the service. How do I start using it? It's Simple. Just call the toll free number given to you. You will be guided by a series of easy-to follow directions on how to set up your private voice mailbox. Once set-up is complete, you can start using your own private voice mailbox immediately."
Apparently, they provide an 800 number for people to call and leave messages for you and then send a message to your e-mail address. Once activated, they charge you 14.95 a month.
Why on earth would a legitimate company charge a setup fee for something that has not been activated and never will be. I wonder how many other people have been ripped off and don't realize it because they don't look at their phone bill.
What authority do they have to charge these ripoffs to your phone bill?
This company needs to be STOPPED. Do they really provide any service or do they just ripoff people and spend all their time answering inquiries as to the charges being billed?
This report was posted on Ripoff Report on 08/12/2005 05:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Integretel-Intelicom-Messaging/PLANTATION-Florida-33324/INTEGRETEL-Intelicom-Messaging-RIPOFF-1295-charge-for-1X-setup-fee-for-messaging-servic-153496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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