- Report: #192734
Report - Rebuttal - Arbitrate
Complaint Review: Integretel
IntegretelP.O. Box 15624 Clearwater, Florida U.S.A.
Integretel Billed for 900 call never done or done by a computer infected by a virus ripoff Clearwater Florida
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Upon complaint and some strong words, the customer service representative agreed to reverse the charge within 1 or 2 billing cycles. If that does not occur, I will file a complaint with the better business bureau, which, apparently will join a long series of similar ones.
In my non-expert opinion, I believe that a class action lawsuit against this company and/or its affiliates may be in order as they allegedly tried to charge unrequested services to unaware phone users, probably surrespiciously invaded one's computer with an underground dialing program in alleged violation of several e-commerce laws, did the above through interstate communication and cause victims aggravation, loss of productive time, negatively affected family relationships (as people may blame other, unaware household members as a consequence of this.)
I urge other people who experienced the above to join, look for a specialized law pratictioned who can file a complaint with the appropriate regulatory body and ask for relief in behalf of all the people who have been made to pay charges for unrequested services or merely have been annoyed by Integrel tactics.
Morris Plains, New Jersey
This report was posted on Ripoff Report on 05/22/2006 01:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Integretel/Clearwater-Florida-33766/Integretel-Billed-for-900-call-never-done-or-done-by-a-computer-infected-by-a-virus-ripoff-192734. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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