• Report: #124891

Complaint Review: Integretel

  • Submitted: Wed, December 29, 2004
  • Updated: Wed, December 29, 2004

  • Reported By:Suburban Chicago Illinois
5883 Rue Farrari San Jose, California U.S.A.

Integretel 900 # fraud! Faq900ZZ - Computer Trojan/worm/virus - Dialer fraud. it's not the local phone company's fault; they're required by law to accept these low-life outfits. Rip-off! San Jose California

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Like others here, Integretel slapped a $40+ charge on my SBC phone bill for an outfit called FAQ900.comZZ. Even though my computer has the Windows Firewall activated, and I have Norton Antivirus running, somehow in late November a Trojan Horse installed a virus 'Dialer' program. A Google search found info that this was going around at that time; evidently banner ads at some web sites were infected and installed this. I found it when I ran Spybot. I went to one of the online virus scanners that was listed as finding it then (the Computer Associates one) and removed it.

Called SBC when I got my phone bill and they put the charge in dispute; said to call Integretel. Note... it's not the local phone company's fault; they're required by law to accept these low-life outfits... put a 900/976 number lock on your account... I did that today. Congress needs to change the law that makes this possible; this is one of the stupidest things they've ever done.

Trojans/worms/viruses are criminal activity. Criminal activity that installs a 'Dialer' that calls a per minute 900 number is NOT authorization. Don't let Integretel try to say you 'authorized' it. The rep kept reading the 'script' that I must have authorize it, but finally said I would be credited the $40 charge, and they would put a 'block' on the FAQ900.comZZ number. These are @#$%^&($, bottom feeder outfits; you have to be persistent... if you didn't authorize these calls don't accept ANYTHING they try to throw at you... it took several minutes of denying that I authorized this before the rep finally said they would issue the credit.

Suburban Chicago, Illinois

This report was posted on Ripoff Report on 12/29/2004 12:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Integretel/San-Jose-California/Integretel-900-fraud-Faq900ZZ-Computer-Trojanwormvirus-Dialer-fraud-its-not-the-124891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Integretel

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?