• Report: #468322

Complaint Review: Intelicom Messaging - ESBI

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  • Submitted: Fri, July 10, 2009
  • Updated: Mon, July 13, 2009

  • Reported By:Kintnersville Pennsylvania
Intelicom Messaging - ESBI
701 North Green Valley Parkway, Suite # 200 Henderson, Nevada U.S.A.

Intelicom Messaging - ESBI Criminals Henderson Nevada

*UPDATE Employee: Customer Service Is Here To Assist You

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Was billed $14.95 for "Enhanced Voicemail" services that I neither ordered nor knew anything about. This appeared on my Frontier Communications bill in July 09. Frontier reversed the charges immediately but advised to call ESBI directly to cancel any known account.

Called ESBI which turned out to be Intelicom Messaging (I hear this company goes by many names). The call-center person with a foreign accent wanted to spend time with me and describe their services. I insisted that I was not interested in any way and threatened legal action if she did not stop wasting my time and cancel any reference to my name and phone number. Took about 7 minutes to get her to cancel the fraudulently opened account.

Question: If the FTC has already filed a class action suit against this series of companies and there are thousands of complaints why can't they be thrown into the same pen as tele-marketers who illegally solicit you for products and services when you are on a DO NOT CALL list? Maybe if they are fined tens of thousands of dollars each time they do this it will stop.

Kintnersville, Pennsylvania

This report was posted on Ripoff Report on 07/10/2009 12:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Intelicom-Messaging-ESBI/Henderson-Nevada-89074/Intelicom-Messaging-ESBI-Criminals-Henderson-Nevada-468322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Customer Service Is Here To Assist You

AUTHOR: Customer Care - (U.S.A.)

Intelicom Messaging provides its subscribers with enhanced voice mail service which enables access to voice mails via phone and email. We market the service on the Internet and continuously review our marketing and sign-up procedures and believe that they comply with all applicable laws and industry standard best practices.

We maintain excellent customer service 24 by 7 by 365 and you can reach us via phone at 800-681-6010 or online at http://www.intelicommessaging.com/business-dev.cfm
I'm confident we can address any customer service concerns you may have.

Intelicom Messaging Customer Service
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