- Report: #309434
Report - Rebuttal - Arbitrate
Complaint Review: Intelius, 24 Protect Plus
Intelius, 24 Protect Plus500 108th Ave NE 25th Floor Bellevue, Washington U.S.A.
Intelius, 24 Protect Plus Intelius Unauthorized Credit Card Charges Bellevue Washington
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After a quick web search, I discovered that 24 Protect Plus has been a source of several complaints from Intelius customers. Apparently, when you use the Intelius service, they also sign you up into a monthly program with 24 Protect Plus. I didn't remember reading anything about that.
Just to be sure, I went back through the sign-up procedure on Intelius.com and scoured the fine print and all the links. There was absolutely no point where we agreed to trying the 24 Protect Plus service.
We called our credit card company (Chase) and had no trouble starting a chargeback fraud report. We also canceled the card and had a new number issued.
This report was posted on Ripoff Report on 02/16/2008 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Intelius-24-Protect-Plus/Bellevue-Washington-98004/Intelius-24-Protect-Plus-Intelius-Unauthorized-Credit-Card-Charges-Bellevue-Washington-309434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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