• Report: #566841

Complaint Review: Intelius - People Finder - U.S. Search

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  • Submitted: Tue, February 09, 2010
  • Updated: Tue, February 23, 2010

  • Reported By: avram — Ashland Oregon United States of America
Intelius - People Finder - U.S. Search
Internet United States of America

Intelius - People Finder - U.S. Search Intelius People Finder I paid $1.95 to get a phone number. They have charged me $19.95 for identity theft, which I did not sign up for. In addition, a bogus charge from Comcast Cable for $67. I called Comcast and they do no, Internet

*UPDATE Employee: Intelius Subscription

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I paid $1.95 to Intelius People look up to obtain the phone # for an old friend. They billed me $19.95 for Identity Theft Protection which I did not sign up for. To make matters worse, a bogus charge from Comcast Cable for $67 showed up on the same day. Comcast Cable does not operate in my town, and they told me there is nothing on the internet that I could have signed up for which would be billed to comcast cable.

This report was posted on Ripoff Report on 02/09/2010 01:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Intelius-People-Finder-US-Search/internet/Intelius-People-Finder-US-Search-Intelius-People-Finder-I-paid-195-to-get-a-phone-566841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Intelius Subscription

AUTHOR: Intelius_Customer_Support - (USA)

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect.   After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, theres no obligation.  If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative. 

Please call 888-445-2727 Monday Friday 4:30am 10:00pm PST.  We will be more than happy to assist you with your account.

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