- Report: #833958
Report - Rebuttal - Arbitrate
Complaint Review: Intelius
Intelius Beware of additional charges for civil judgement information Internet, Internet
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As I drilled into the civil judgement area i noticed that there were judgements listed for that person as well as variations of that person's name. As I attempted to drill into the judgement details the site was not able to determine that the person was not the person I was looking for, and Intelius requested an additional $50 to see the judgement information.
I stopped after investigating the thrid judgement in a row where it requested additional fees and called customer service. They noted that they do not have the ability to discern between different spellings of a particular name and that the results returned to me represent all names that have the specific First and Last name, regardless of the middle initial.
When I commented that their sample information did not show this or state that this would occur, and I wanted a refund, Intelius refused.
Beware of their unscrupulous behavior in the area of civil judgements if you use their service.
This report was posted on Ripoff Report on 02/04/2012 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Intelius/internet/Intelius-Beware-of-additional-charges-for-civil-judgement-information-Internet-Internet-833958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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