• Report: #833958

Complaint Review: Intelius

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  • Submitted: Sat, February 04, 2012
  • Updated: Sat, February 04, 2012

  • Reported By:Baltimore Maryland United States of America
Intelius
Internet United States of America

Intelius Beware of additional charges for civil judgement information Internet, Internet

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I was researching information on an individual and consulted Intelius after looking at the sample background report they provide online.  I specific the particular person I was looking for, paid the $50 fee and received a report, ostensibly on that specific person.

As I drilled into the civil judgement area i noticed that there were judgements listed  for that person as well as variations of that person's name.  As I attempted to drill into the judgement details the site was not able to determine that the person was not the person I was looking for, and Intelius  requested an additional $50 to see the judgement information.

I stopped after investigating the thrid judgement in a row where it requested additional fees and called customer service.  They noted that they do not have the ability to discern between different spellings of a particular name and that the results returned to me represent all names that have the specific First and Last name, regardless of the middle initial.

When I commented that their sample information did not show this or state that this would occur, and I wanted a refund, Intelius refused.

Beware of their unscrupulous behavior in the area of civil judgements if you use their service.

This report was posted on Ripoff Report on 02/04/2012 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Intelius/internet/Intelius-Beware-of-additional-charges-for-civil-judgement-information-Internet-Internet-833958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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