• Report: #883483

Complaint Review: Intelius

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  • Submitted: Wed, May 16, 2012
  • Updated: Thu, May 24, 2012

  • Reported By: Kasta88 — United States of America
Intelius
Internet United States of America

Intelius I asked for a reverse phone look-up-a one time search, which was supposed to be a 3.99 charge. It turned out to be a 14.99 charge and a 3.99 charge. When I called their phone number, it was a "phone Internet

*UPDATE Employee: Intelius Customer Support

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I asked them to do a one time reverse phone search which was supposed to cost 3.99. They charged me 14.99 plus the 3.99.  When I tried to call, it was a free chat line.

This report was posted on Ripoff Report on 05/16/2012 07:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Intelius/internet/Intelius-I-asked-for-a-reverse-phone-look-up-a-one-time-search-which-was-supposed-to-be-883483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Intelius Customer Support

AUTHOR: InteliusCustomer__Support - (United States of America)

We apologize for any challenges you may have experienced in regards to contacting us and would like the opportunity to assist you.

If you still need assistance, please visit the contact us page on the Intelius website for a variety of options to contact Customer Support.  

www.intelius.com/emailcontact.php 

We value your feedback and look forward to hearing from you.
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