- Report: #819388
Complaint Review: Intelius
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| Intelius
Internet United States of America |
|
Intelius find people's phone numbers and address Internet
*Consumer Comment: Response from Intelius Employee is another Lie
*UPDATE Employee: Identity Protection
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This report was posted on Ripoff Report on 01/07/2012 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Intelius/internet/Intelius-find-peoples-phone-numbers-and-address-Internet-819388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Response from Intelius Employee is another Lie
AUTHOR: JohnSmith - (USA)
SUBMITTED: Friday, January 27, 2012
POSTED: Friday, January 27, 2012When I requested a record at the non-discounted rate of $1.95, and realized that they have absolutely NO RECORD on the person they claimed to have found, I immediately asked for a refund.
Well, they said "sure we'll refund you", but then they went ahead and signed me up for their USELESS "Fraud Alert" scam for $19.95. I told my credit card about the fraudulent charge and Intelius is disputing it, saying that I had agreed to sign up for this stupid, useless scam of theirs!!
AVOID INTELIUS AT ALL COST! THEY LIE ABOUT HAVING FOUND A RECORD YOU ARE LOOKING FOR SO THEY CAN STEAL YOUR CREDIT CARD NUMBER AND SIGN YOU UP FOR BOGUS "SERVICES" WITHOUT YOUR KNOWLEDGE OR CONSENT.
#2 UPDATE Employee
Identity Protection
AUTHOR: Intelius_Customer_Support - (USA)
SUBMITTED: Wednesday, January 11, 2012
POSTED: Wednesday, January 11, 2012However, theres no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
If you still need assistance with your account please visit the contact us page on the Intelius website for a variety of options to contact Customer Support.
www.intelius.com/emailcontact.php
