• Report: #826386

Complaint Review: Intelius.com

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  • Submitted: Sat, January 21, 2012
  • Updated: Thu, January 26, 2012

  • Reported By: Graphxbiz — Chino Hills California United States of America
Intelius.com
Intelius Inc. 500 108th Ave 500 108th Ave NE, Washington United States of America

Intelius.com 0% Useful 100% Fraud 500 108th Ave NE, Washington

*Consumer Comment: Intellius is Lying through its Teeth as Usual

*Consumer Comment: Intellius is Lying through its Teeth as Usual

*UPDATE Employee: Intelius Customer Support

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This website claims to give you detailed information on the subjects you are trying to investigate but only regurgitates general/outdated/or plain inaccurate information you can find on the web yourself. It also offers links to additional information, but if you click on them it will automatically deduct MORE money from your credit card for the same useless information.

The site also uses two prices - one discounted and one regular price. If you click on the discounted price option you are automatically enrolled in a monthly service charge.

This site is set up like a minefield of links that only deduct from your credit card when you click on them and offers NOTHING tangible in return. DON'T FALL FOR IT.

This report was posted on Ripoff Report on 01/21/2012 04:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Inteliuscom/500-108th-Ave-NE-Washington-98004/Inteliuscom-0-Useful-100-Fraud-500-108th-Ave-NE-Washington-826386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Intellius is Lying through its Teeth as Usual

AUTHOR: JohnSmith - (USA)

They will enroll you in their (useless and fraudulent) Fraud protection regardless of whether or not you choose the discounted rate for the (also useless and fraudulent) record search.

When I requested a record at the non-discounted rate of $1.95, and realized that they have absolutely NO RECORD on the person they claimed to have found, I immediately asked for a refund. 

Well, they said "sure we'll refund you", but then they went ahead and signed me up for their USELESS "Fraud Alert" scam for $19.95.  I told my credit card about the fraudulent charge and Intelius is disputing it, saying that I had agreed to sign up for  this stupid, useless scam of theirs!!

AVOID INTELIUS AT ALL COST! THEY LIE ABOUT HAVING FOUND A RECORD YOU ARE LOOKING FOR SO THEY CAN STEAL YOUR CREDIT CARD NUMBER AND SIGN YOU UP FOR BOGUS "SERVICES" WITHOUT YOUR KNOWLEDGE OR CONSENT.
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#2 Consumer Comment

Intellius is Lying through its Teeth as Usual

AUTHOR: JohnSmith - (USA)

They will enroll you in their (useless and fraudulent) Fraud protection regardless of whether or not you choose the discounted rate for the (also useless and fraudulent) record search.

When I requested a record at the non-discounted rate of $1.95, and realized that they have absolutely NO RECORD on the person they claimed to have found, I immediately asked for a refund. 

Well, they said "sure we'll refund you", but then they went ahead and signed me up for there USELESS "Fraud Alert" scam for $19.95.  I told my credit card about the fraudulent charge and Intelius is disputing it, saying that I had agreed to this stupid, useless scam of theirs.

AVOID INTELIUS AT ALL COST! THEY LIE ABOUT HAVING FOUND A RECORD YOU ARE LOOKING FOR SO THEY CAN STEAL YOUR CREDIT CARD NUMBER AND SIGN YOU UP FOR BOGUS "SERVICES" WITHOUT YOUR KNOWLEDGE OR CONSENT.
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#3 UPDATE Employee

Intelius Customer Support

AUTHOR: Intelius_Customer_Support - (USA)

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect.   After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, theres no obligation.  If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative. 

If you still need assistance with your account please visit the contact us page on the Intelius website for a variety of options to contact Customer Support.  

www.intelius.com/emailcontact.php
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