• Report: #931210

Complaint Review: Intelius.com

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  • Submitted: Wed, August 22, 2012
  • Updated: Tue, September 11, 2012

  • Reported By: Only when shocked — Austin Texas USA
Intelius.com
500 108th Ave NE Suite 2200 Bellevue, Washington United States of America

Intelius.com Intelius WARNING: Never give your information to Intelius.com Bellevue, Washington

*UPDATE Employee: Intelius Customer Care

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It's not often you come across a scam quite as simple and arrogant as Intelius.  I was interested in checking their background information services out, looked around on their site for a subscription to order, then "signed up for free".  

It wasn't a trial, they offered a lookup of info for free.  In return they asked you fill out your personal info including payment info. The company stressed there was no charge.  Totally free.

I sign in after supplying info and still find no membership offering so I go to their support to have them remove me from their database.  What I get was a shocking:

No.  Not until you prove you are who you are.

Wow!  That's outrageous.  What a complete bunch of dirtbags.

Hopefully I can attach a snapshot I took of the page.

This report was posted on Ripoff Report on 08/22/2012 07:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Inteliuscom/Bellevue-Washington-98004/Inteliuscom-Intelius-WARNING-Never-give-your-information-to-Inteliuscom-Bellevue-Washi-931210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Intelius Customer Care

AUTHOR: InteliusCustomer__Support - (United States of America)

We apologize for any inconvenience arising from the use of our website or the content of our search results and would like the opportunity to assist you.

Intelius is an aggregator of public records and publicly available information.  Intelius offers a variety of services during the purchase process however no purchase is required to remove information from our website.  Additionally, all of our services are non-contractual so there is no obligation to continue using the service. 

For additional information on our Public Records Database, including opt-out request submission, please visit Intelius Privacy Policy at www.intelius.com/privacy.php

If you still need assistance, please visit the contact us page on the Intelius website for a variety of
options to contact Customer Care.  

www.intelius.com/emailcontact.php 

We value your feedback and look forward to hearing from you.
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