- Report: #231847
Report - Rebuttal - Arbitrate
Complaint Review: Intelliflix
Intelliflixintelliflix.com Internet U.S.A.
Intelliflix Wish I had known about RipOff Report before I signed up!!! Internet
Do NOT use this company! They promise 60,000 titles, but when I signed up and went to fill up my queue...out of 40 titles, only 7 were available, and then I was told in order to receive my titles promptly, I needed to have at least 10 in queue.
Oh, and I guess I should mention that because their webiste is incredibly poorly set up, slow, and impossible to navigate, it took me 5+ hours to find these 7 movies. I promptly filled out a help ticket (beware...they only let you address one issue at a time, and only 500 characters- hardly enough if you have multiple issues like I did) and then, you can only fill out one help ticket at a time, and cannot fill out any more until that issue is resolved.
And, it takes them 72 hours to resolve an issue.
I next emailed them and told them I wanted my $ back, as it appeared that they were fraudulently and falsely advertising their service. Amazingly, within the next hour, I had 16 titles available in my queue.
Naturally, I am not getting my money back, after threats, etc., but, I have notified my credit card company about this fraudulent online service, and every person that I know has been warned!
Fortunately, I am able to cancel after one month of service- but oh, how I wish I'd seen this sooner!!!!
Has anyone filed a BBB complaint about this company?
Kansas City, Missouri
This report was posted on Ripoff Report on 01/21/2007 07:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Intelliflix/internet/Intelliflix-Wish-I-had-known-about-RipOff-Report-before-I-signed-up-Internet-231847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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