- Report: #357017
Report - Rebuttal - Arbitrate
Complaint Review: Intellus
Intellusintellus.com Internet U.S.A.
Intellus ripoff reverse method I got results with Online Internet
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When I called intellus, I was told I had to wait 20 mins. or more for customer service. I waited it out, and when they answered, I asked for a refund of unauthorized charges. I was told that they could not do it as too much time had passed.
I got mad. I said I would report them to the BBB, the FCC, the Ripoff report, and any one else who would listen, that they had ripped off a disabled person. I also pointed out, that they had no records ,to show I had authorized the extra deductions from my credit card.
I am not sure which part worked, but the charges were reversed on my next credit card statement! (all three amounts of $19.95)
I hope this helps others. (You're Welcome)
This report was posted on Ripoff Report on 07/29/2008 01:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Intellus/internet/Intellus-ripoff-reverse-method-I-got-results-with-Online-Internet-357017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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