International Merchandise Group (IMG) (aka WTA) (www.imgresults.com, www.imgonline.com) does not provide what they claim to. Period. They deviate from legally-binding contract agreements but don't come through on refunds they promise. They use thinly veiled threats on the phone to intimidate you when you try to get your money back. This is IMG in a nutshell.
Please take my complaints, and those of others to heart. We are simply trying to help those of you who haven't invested yet save yourselves the time, energy, and enormous sum of money for which this TOTAL crackpot organization swindles you. Here is my story:
I signed up with IMG in February of 2004. Their collateral was slick and clean, and their references spoke glowingly about them. Unfortunately, these kudos and marketing glossies only served as a sharp contrast to the shoddy materials and services they provided once they had my money: Typo-ridden materials, a few twenty-minute phone calls with a trainer/mentor, and a list of qualified suppliers not worth the paper they were written on (the entire list of suppliers were either disconnects, wrong numbers, or people who politely told me to piss right off) were what I actually received from IMG. Their estimated 16-21 hours of training and list of stores offering merchandise below wholesale prices ended up being four hours of wasted time, and eighteen pounds of utterly wasted trees.
Naturally, I sent a letter asking for my money back. IMG was smart enough to see that I had a case against them, and should have offered a full refund. Feigning generosity, they offered me 4 grand even though I had a rock-solid, well-documented set of contractual breaches ($7,450 was my initial investment). To save myself time and energy, I accepted the offer.
Unfortunately, I still don't have even the 4 grand they promised. Because IMG refuses to sign their own release (in which I would agree not to slander IMG, and IMG would agree to send me the money) my hands are tied. Which, I suppose, brings me to this point.
The remainder of this message is meant for you IMG executives: the ante is upped, I want a full refund for all the inconvenience and headache I have gone through. I have been more than patient with your company, but at this point I have reached the end of my rope. If I can't get my own money back, I will do everything in my power to keep any more people from being scammed.