• Report: #68374

Complaint Review: International Profit Associates recruitment

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  • Submitted: Mon, October 06, 2003
  • Updated: Thu, August 12, 2004

  • Reported By:Cape Coral Florida
International Profit Associates recruitment
1250 Barclay BLVD Buffalo Grove, Illinois United States of America

REVIEW: IPA recruitment commitment to 100% customer satisfaction, IPA - International Profit Associates implemented strategic changes to insure clients business success, focusing on finding ways to help small & medium size companies make improvements to both their short-term and longer-term profitability & creating a secure future. Buffalo Grove Illinois
*UPDATE: Ripoff Report REVIEW - International Profit Associates recognized by Rip-off Report Corporate Advocacy Program as a safe business service - IPA pledges to always resolve any issues, feel safe, confident & secure when doing business with IPA

*Consumer Comment: What about Canada ?

*UPDATE Employee: Sympathy for IPA/IBA's victims

*Consumer Suggestion: Online Data Corp is affiliated with IPA.

*Consumer Comment: I'm baffled as to how naive small business owners continue to accept calls from this organization

*Consumer Comment: IPA-IBA Advice to Clients

*UPDATE EX-employee responds: they are too high pressure for most people, they don't have enough Senex's to support the people in the field.

*UPDATE EX-employee responds: LIES??? You wanna talk about LIES????

*UPDATE EX-employee responds: If the facts don't support the conclusion they must be discarded.

*UPDATE Employee: Speaking of lying

*UPDATE EX-employee responds: John Burgess, a kind and loving individual???

*UPDATE EX-employee responds: Too many now know about International Profit Associates - IPA-IBA

*UPDATE EX-employee responds: Too many now know about International Profit Associates - IPA-IBA

*UPDATE Employee: Ask someone who knows! I happen to know there is not a more honest, caring man than John Burgess.

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SPECIAL UPDATE October 27 2012: International Profit Associates remains committed to 100% customer satisfaction and has drastically improved their business processes over the years to better serve their customers. International Profit Associates is truly dedicated to making sure ALL customers are happy with their coverage. International Profit Associates continues to show customer service is of the utmost importance and they currently have no complaints!

To date, International Profit Associates has addressed and resolved all reported complaints, which have always been resolved to the complete satisfaction of their customers. International Profit Associates proves to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program, as a Verified Safe Business. Over time and since becoming a member, International Profit Associates has remained actively engaged and improving the way they address customer service complaints. Rip-off Report has confirmed that International Profit Associates is no fraud, is not a scam and is of the highest integrity. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever International Profit Associates remains committed to customer satisfaction and gets our top Verified Safe endorsement.
 International Profit Associates is Rip-off Report Verified

Rip-off Report REVIEW:

Editor's UPDATE: Positive Rating and Recognition has been given to IPA International Profit Associates for its Commitment to Excellence in customer service.

Ripoff Report's review of IPA uncovers an ongoing commitment to total client satisfaction. This means that clients can expect the company will always work towards finding a mutually satisfactory resolution to any complaints or concerns, more importantly IPA is concerned with the new growth and success of their clients business and, IPA is listening carefully to what its clients are saying. After all, when becoming creative to make things better, making changes for the benefit of the business sometimes comes hard like any good lesson.

One top executive of the company stated to Rip-off Report, that IPA's corporate philosophy is based on the premise that IPA will advance itself through first advancing its clients. Their process starts by identifying what clients want, then reinforcing and continuing with its work, which ultimately leads to Client Company Life Cycle Management - what clients needs as they grow from start-up to maturity continuing through exit strategy and retirement for the business owner.

Ripoff Report has confirmed that IPA's approach to business includes a total corporate quality assessment. The result of which, leads to continual dedication to quality operations, client and employee relations, and innovation management. Rip-off Report was pleased to learn that the company's past and current approach to business is focused on its pledge to total commitment towards client satisfaction.

It is our opinion that large and small business owners can feel confident in the fact that IPA has worked with thousands of businesses in Canada and the United States. They are a full business development company and innovators in their field and have successfully helped thousands of businesses by providing new and innovative ideas and solutions for almost every type of business imaginable.

IPA recognizes that complaints posted on Ripoff Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation IPA has made organizational changes allowing their clients a more streamlined approach to problem resolution and a total overall commitment to customer experience.

In summary, after our review, which included discussions with IPA Senior Management, Rip-off Report is convinced that the company has been and is committed to quality delivery of services resulting in total client satisfaction.

Read more about IPA International Profit Associates Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED

=====================

International Profit Associates - IPA ripoff High Pressure Sales Constantly Making Harassing Phone Calls Even When You Tell Them NO Buffalo Grove Illinois

On or about September 23, 2003 my company received a phone call from a "secretary" with IPA who was calling for her boss and wanted to speak to my husband. I informed her that he was not in and that she could reach him the next morning after 8am. The next thing you know a representative was at our business door bright and early on September 24, claiming she had spoken to me and I had made an appointment for her. Of course she gave my husband her sales pitch and then unfortunately I walked in and she continued on. She took 2 to hours of my time and 3 hours of my husbands time. Of course she wanted to send in an analyst the next day or maybe on Monday and there would be a substatiial savings if she could rush him in.

We bascially told her we would think about it and to give us a few days. The next day she was on the phone again I told her to leave me alone until the next Monday, September 29. I received several other calls and finally on Wednesday October 1 my husband told her politely don't call us we'll call you.

At approximately 12:50pm I received a call from a supervisor in their home office wanting to make me a deal of a lifetime, they would send out an analyst for free, because he was in Florida at a funeral and they had given him the week off but he wanted to work. I then said yes. I was told that he would be at my place the next morning at 10am and would be their for 2 days.

That night I did some research on the internet and thanks to your website and reading an article from INC magazine titled (I believe) Hello I'm Joe Burgess ... I have been saved a tremendous amount of grief

I then called at 7am & told them not to come and not to ever call my place of business again.

I then received 3 other calls that day. There of course have been numerous other calls since then and I have even gone to the extent of telling them that I am tracing the calls and am going to report them to the police and have them arrested.

They are still calling. Today, October 6, I received 2 calls.

They are Harassing me and my place of business.

Debbie Cape Coral, Florida
U.S.A.

This report was posted on Ripoff Report on 10/06/2003 04:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/International-Profit-Associates-recruitment/Buffalo-Grove-Illinois-60089/REVIEW-IPA-recruitment-commitment-to-100-customer-satisfaction-IPA-International-Prof-68374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 13Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

What about Canada ?

AUTHOR: Dorin - (Canada)

Any feedback from anybody that works(-ed)for IPA/IBA in Canada ?
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#2 UPDATE Employee

Sympathy for IPA/IBA's victims

AUTHOR: Jenny - (U.S.A.)

I am a current employee at IPA. I can't tell you how many times we are forced to call the same companies day after day. We work our asses off each day only to realize that many of our appointments will never turn into sales. In essence, we work for crap. No benefits, No perks, no nuthin.



My sympathy goes out to all those thousands upon thousands of companies that IPA has ripped off... but the problem persists and will not end until IPA is shut down.



PS, I am quitting this job in 4 days to flip burgers in McDonalds, where I will be paid more, and get free meals every day!!



Jen ... a soon to be former IPA dummy
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#3 Consumer Suggestion

Online Data Corp is affiliated with IPA.

AUTHOR: Beth - (U.S.A.)

I have through a google search found that Online Data Corp is affiliated with IPA.



Online Data Corp is the new wing of fraud against small businesses, and I have already filed a complaint here about the, Does anyome here know about ODC that was an emplyee?
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#4 Consumer Comment

I'm baffled as to how naive small business owners continue to accept calls from this organization

AUTHOR: I Got Taken - (U.S.A.)

president,



After this company rates in the top 5 on a google search, - none of them positive - I'm baffled as to how naive small business owners continue to accept calls from this organization, especially when it takes less than five minutes to find out what IPA is about.



HELLO - DO YOUR HOMEWORK BEFORE LETTING ANYONE IN!!!! Especially IPA or anyone representing these thieves - they will figure out how much cash they can take from you, before you know it, it's gone - and worse, with your "trusting approval". Don't trust them - they will drop you like a stone a soon as the cash is gone.



So where do we go from here? I encourage all of you to let them in your door - for the first time, or even as a repeat customer (they are so aggresive that they won't figure that they have already been there till it's too late) because they won't put the first - or any visit - in writing, IN ADVANCE! They call it a gentlemans agreement. The rep that visits you will try every angle to get you to the next stage and all you need to do is pull a Nancy Reagan - JUST SAY NO - they will then present you with a bill before they leave - ASK THEM TO PRESENT A VALID OFFICER APPROVED PURCHASE ORDER FOR THEIR VISIT (hopefully you didn't give them one) and when they can't produce one, TELL THEM TO WALK.

If enough of us do this, their profitability will suffer. Sorry employee's of IPA, but take an HONEST PERSONAL INVENTORY of who you work for vs what you stand for as an individual - YOU DESERVE BETTER AND SO DO YOUR CLIENTS!!!



Let them in, don't sign anything and don't pay them - how long can they last.?



By the way - Lyle, Dean, John, Gordon, Jay, - and now Meagan, if you still work there...what goes around comes around over time, your arrogance and your unresponsiveness to the actual needs of your customers will likely haunt you for the rest of your lives - get out while you can!!
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#5 Consumer Comment

IPA-IBA Advice to Clients

AUTHOR: Chuck - (U.S.A.)

It is the responsibility of potential IPA-IBA client to verify the statement made by IPA-IBA employees. You must remember that the agenda of these employees is primarily to make you belive that there is a serious problem that IPA can solve.



To reach this goal, employees from all departments will provide you with financial reports that may contain false data. In addition, employees may state that they have a long history of successful consulting within your specific industry. There is a very high likelyhood that the information provided by employees is not true. Therefore, you must first assume that these statements are false, and allow IPA to provide documentation to prove their points. They will not be able to provide these documents, because they do not exist. The employees will try to verbally address these issues, but cannot provide proof.



It is your responsibility to check the statements made by IPA-IBA employees. If you do not, the results will be only your fault.
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#6 UPDATE EX-employee responds

they are too high pressure for most people, they don't have enough Senex's to support the people in the field.

AUTHOR: George S. Mayo - (U.S.A.)

I was a former analyst for IPA. I have both a college degree and I had owned my own successful business. Everyone in my class seemed like a competent, professional degreed person. They hire good people at IPA. What happens after that I think is that they are too high pressure for most people, and they don't have enough Senex's to support the people in the field. It makes no sense to me why they don't get more senex's and manage the system better.
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#7 UPDATE EX-employee responds

LIES??? You wanna talk about LIES????

AUTHOR: Megan - (U.S.A.)

Wow, ok.

IPA lie #1 "Our Analysts are degreed professionals" as the salesperson winks and smiles at the guy next to him. Their analysts are salesmen they've put through a couple days of economics and accounting training. Most of them have never owned a business.



LIE #2 "You can drive a Ferrari like me" yeah, after you sleep with the boss.



LIE #3 "Your business is crumbling away beneath you." well, it will be if you let IPA come in and "help"



LIE #4 "We are only interested in our clients needs" HAHAHAHAHAHAHAHAHAHAHAHAHHAHAHAHAHAHAHAAH i don't even have a reply to this. just read some of the complaints on these pages.



There are so many more, i can't continue. It would take too long.
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#8 UPDATE EX-employee responds

If the facts don't support the conclusion they must be discarded.

AUTHOR: Cliff - (U.S.A.)

Phil,



My complements to the speed and efficiency of your reply. IPA is substantially faster to reply here than to field employees in need of general answers. Why not apply this new found efficiency to addressing the numerous client issues on this forum?



I am indeed ashamed of myself. One of the reasons for my short IPA tenure. I'm attempting to make amends. To research my lack of performance you seem to have started with the IPA list of Best New Reps I spoke of. Isn't it the salesman that sells the analysis and the analyst that sells the consult? And no, IPA did not benefit from my effort any more than I did. Only losers.



As to clients, I can go back to every one. I would challenge you to get a neutral third party and go with me to interview each client. I'm sure it would make interesting reading. I would commit post these interviews to my forum and web site. Would IPA?



As to lies. I don't think I referred to anyone as a liar. I still have the training manuals and tapes.



What else would you like to see publicly posted on the internet?
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#9 UPDATE Employee

Speaking of lying

AUTHOR: Phil - (U.S.A.)

Cliff- I asked to see your specific performance report during your short tenure at IPA - you should be ashamed of yourself for calling anyone a liar - look in the mirror. The majority of "sales" you made did not even open, isn't that correct? Therefore they were classified as a "No Sale" meaning you misrepresented what an analyst does - which is a quantitative and qualitative diagnostic study of a business. The performance report you mentioned was based on your "gross" sales before corporate realized the jobs DID NOT OPEN as the client did not understand what the analyst was there to do. That is precisely why IPA incorporates the policy that our clients do not have to pay us unless they have received VALUE and BENEFIT.



Sincerely,



Honest at corporate headquarters
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#10 UPDATE EX-employee responds

John Burgess, a kind and loving individual???

AUTHOR: Megan - (U.S.A.)

Oh gag! Are you kidding me? I guess he was very loving to the several 16 to 18 year olds he screwed in the parking lot after stringing them out on cocaine. And I guess it is a nice gesture to take his top salesguys for a drug binging, topless flight attendant get-a-way. And it's really kind that he allows his managers to train employees TO RIP OFF SMALL BUSINESS OWNERS.



Give us all a break, stop defending a man who is indefensible. I worked there, IN HIS OFFICE, in Buffalo Grove and I know. The man is slime and you are slime for defending him. You've obviously been seduced by the money he throws around like candy, or maybe you're a coke-head too.



Either way, shame on you. Go stand in the corner. You know better than anyone else that IPA is fraudulent. You know that they laugh and say IPA stands for "I'll Promise Anything". You know that. You are there. Don't be telling the rest of us who were also there that we didn't see what we saw.



What a joke.
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#11 UPDATE EX-employee responds

Too many now know about International Profit Associates - IPA-IBA

AUTHOR: Cliff - (U.S.A.)

Gary,



The people here are speaking about their business and the effect IPA had on their business. A topic they know better than anyone. This is a forum for such comment. Has IPA made an effort to resolve any of these issues? Why not?



Let me ask you a question. Who was it that hired; trained and assigned the so called whinny, cry baby to the clients he worked? How was it decided which clients got you as opposed to him? Why was it that IPA kept such a person until he decided to quit? Either he was qualified to call on these businesses or IPA sends non qualified whinny, cry babies to some clients. How is that decided? Do IPA clients' assigned whinny; cry baby SBA's get a special rate and do they get the whinny consultants?



Hijackers and drug dealers generate enormous revenue and even cult leader Charles Manson has fans. I think IPA's ratio of 1700 employees (over 1,000 directly in sales or telemarketing) to 400 revenue generating consultants speaks to the number of clients that do cancel their engagement on a daily basis.



I can't speak directly to John Burgess honesty but his personal background raises questions. I went through the IPA recruitment and sales training. I have the IPA training material and worked with some of IPA's best in the field. I will state for the record that both the recruitment and client presentation are based on lies.



As for the IPA is STRICTLY a PERFOMANCE based company being the reason employees complain and leave, I made the IPA list of Best New Reps my second week out. I now volunteer a website to inform prospective clients and recruits about IPA as penance for what I unknowingly did to clients. An ex client saw your post and copied it to an IPA forum I moderate. IPA has successfully created a dedicated base of ex's. Enjoy.
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#12 UPDATE EX-employee responds

Too many now know about International Profit Associates - IPA-IBA

AUTHOR: Cliff - (U.S.A.)

Gary,



The people here are speaking about their business and the effect IPA had on their business. A topic they know better than anyone. This is a forum for such comment. Has IPA made an effort to resolve any of these issues? Why not?



Let me ask you a question. Who was it that hired; trained and assigned the so called whinny, cry baby to the clients he worked? How was it decided which clients got you as opposed to him? Why was it that IPA kept such a person until he decided to quit? Either he was qualified to call on these businesses or IPA sends non qualified whinny, cry babies to some clients. How is that decided? Do IPA clients' assigned whinny; cry baby SBA's get a special rate and do they get the whinny consultants?



Hijackers and drug dealers generate enormous revenue and even cult leader Charles Manson has fans. I think IPA's ratio of 1700 employees (over 1,000 directly in sales or telemarketing) to 400 revenue generating consultants speaks to the number of clients that do cancel their engagement on a daily basis.



I can't speak directly to John Burgess honesty but his personal background raises questions. I went through the IPA recruitment and sales training. I have the IPA training material and worked with some of IPA's best in the field. I will state for the record that both the recruitment and client presentation are based on lies.



As for the IPA is STRICTLY a PERFOMANCE based company being the reason employees complain and leave, I made the IPA list of Best New Reps my second week out. I now volunteer a website to inform prospective clients and recruits about IPA as penance for what I unknowingly did to clients. An ex client saw your post and copied it to an IPA forum I moderate. IPA has successfully created a dedicated base of ex's. Enjoy.
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#13 UPDATE Employee

Ask someone who knows! I happen to know there is not a more honest, caring man than John Burgess.

AUTHOR: Gary - (U.S.A.)

It amazes me the garabge in all the letters here. I happen to work for IPA and have done so over 7 years. First let me adress the comments about John Burgess. Not 1 person who has an expressed point of view on this site have a clue what they are talking about.



I happen to know there is not a more honest, caring man than John Burgess. Has John made mistakes in his life, most defnatley. But so have you. We live in a country where people have the right ot make mistakes and make amends. Where are the reports of charity he has provided for not only his employees, but for other public/private groups. Has anyone mentioned that we have 2 employees who suffered serious injury in the past few years and John has conitnued to keep these individuals on the payroll.



I happen to know the inner workings of IPA. We are a company who produces over 100 million dollars of revunue per year. COME ON, not all the client are idiots. Every client of IPA has a 1 DAY committment. We do not ask for 30K retainers as is common in the industry. If our clients feel they are not recieving value they have the ability to cancel every engagement on a daily basis. Who are you to tell my client they are getting no value. Someone must be getting value. We cannot be doing 100 miilion or more per year without results. THE CLIENT CAN THROW US OUT EVERYDAY.



Now to the real problem. The former employee here know's IPA is STRICTLY a PERFOMANCE based company. He did not perfom and did not last. Let me ask the business owner here. Who do you want? A whinny cry baby, or someone who is expected to perfom and rewarded accordingly. I do not mind telling who I want working for me.

Nothing to hide,,



IPA/Senior Business Analyst
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