- Report: #250779
Report - Rebuttal - Arbitrate
Complaint Review: International Profit Associates
International Profit Associates1250 Barclay Blvd Buffalo Grove, Illinois U.S.A.
INVESTIGATION: IPA commitment to 100% customer satisfaction, IPA - International Profit Associates implemented strategic changes to insure clients business success, focusing on finding ways to help small & medium size companies make improvements to both their short-term and longer-term profitability & creating a secure future. Buffalo Grove Illinois
*UPDATE: Rip-off Report Investigation - International Profit Associates recognized by Rip-off Report Corporate Advocacy Program as a safe business service - IPA pledges to always resolve any issues, feel safe, confident & secure when doing business with IPA
*Consumer Comment: I'm glad to not be an employee
Editor's UPDATE: Positive Rating and Recognition has been given to IPA International Profit Associates for its Commitment to Excellence in customer service.
Rip-off Report's investigation of IPA uncovers an ongoing commitment to total client satisfaction. This means that clients can expect the company will always work towards finding a mutually satisfactory resolution to any complaints or concerns, more importantly IPA is concerned with the new growth and success of their clients business and, IPA is listening carefully to what its clients are saying. After all, when becoming creative to make things better, making changes for the benefit of the business sometimes comes hard like any good lesson.
One top executive of the company stated to Rip-off Report, that IPA's corporate philosophy is based on the premise that IPA will advance itself through first advancing its clients. Their process starts by identifying what clients want, then reinforcing and continuing with its work, which ultimately leads to Client Company Life Cycle Management - what clients needs as they grow from start-up to maturity continuing through exit strategy and retirement for the business owner.
Rip-off Report has confirmed that IPA's approach to business includes a total corporate quality assessment. The result of which, leads to continual dedication to quality operations, client and employee relations, and innovation management. Rip-off Report was pleased to learn that the company's past and current approach to business is focused on its pledge to total commitment towards client satisfaction.
It is our opinion that large and small business owners can feel confident in the fact that IPA has worked with thousands of businesses in Canada and the United States. They are a full business development company and innovators in their field and have successfully helped thousands of businesses by providing new and innovative ideas and solutions for almost every type of business imaginable.
IPA recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation IPA has made organizational changes allowing their clients a more streamlined approach to problem resolution and a total overall commitment to customer experience.
In summary, after our investigation, which included discussions with IPA Senior Management, Rip-off Report is convinced that the company has been and is committed to quality delivery of services resulting in total client satisfaction.
Read more about IPA International Profit Associates Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
International Profit Associates Employers should listen to employees! Buffalo Grove Illinois
Please listen to people in your company that are willing to help if you don't have time to research yourself!!!! IPA came into our company after the new owner took over. I as an employee ask the "consulant" for a business card. He was reluctant to give me one however he did. I checked out IPA inorder to try and protect new owner. I after some hesitation approached the new owner with the information I'd obtained and asked if he had even checked with the BBB. He said yes and found no complaints?? I told him there were over 400 and had printed over 50 supporting documents including court records of the owner and founder of IPA. I asked if he wanted them and he said ok. He continued to work with these people to the tune of 65-75 thousand dollars. They already had his ego so inflated he would not listen. They required post dated checks.
I was approached with some of the most rediculious bidding numbers we were to use for our sub contracting business. I told the guy he obviousally had NO concept of our type of business and if we had to bid at the numbers given to cover overhead and make a profit then lock the doors because you'll never get a job at 80-100 percent gross profit? He asked if I could prove this and my responce was "it will prove itself!!" Furthermore, " Why would you give any employee the whole profit structure of the company" as we as estimators could go to work for competition armed with valuable information.
I told the guy to find ways to cut over head and work from a different prospective than his current one as it wasn't rocket science to see our overhead was way too high if the numbers he came up with were accurate. He never spoke to me again and we still use the same bidding method as before. He left, we are in debt and owner still has an ego. ASK the people around you for advice if you as an owner can't do the leg work yourself. Employees maybe smarter than you think. Had I of charged money for my FREE advice maybe he would of listened!
This report was posted on Ripoff Report on 05/28/2007 07:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/International-Profit-Associates/Buffalo-Grove-Illinois-60089/INVESTIGATION-IPA-commitment-to-100-customer-satisfaction-IPA-International-Profit-As-250779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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