• Report: #410982

Complaint Review: International Satellite Communication

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  • Submitted: Mon, January 12, 2009
  • Updated: Mon, January 12, 2009

  • Reported By:West Windsor New Jersey
International Satellite Communication
511 E. Sn Ysidro Blvd, Box 1770, San Ysidro, CA 92173 Internet U.S.A.

International Satellite Communication $35 per minute call from UK to US internationalsatellitecom.com/ San Ysidro, California Internet

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I thought I will make a quick call home (New York) from London Heathrow Airport informing them of my flight details from a public phone.

Third time I got connected and spoke for 1 minute with my relative to give the information. I was shocked to see the bill charged to my Credit Card. 3 calls each for $33.82.

So, to my horror I realized, my 1 minute call cost me over $100 !

When I spoke to the Credit Card company, they wanted me to talk to this Ripoff Long Distance company called International Satellite Communication (800-608-0102). When I spoke to the Customer Service, they said I had indeed made 3 calls. There is a $15.00 connection fee and a minimum 5-minutes per call at $4+ per minute. He said, since this was my first request they wil credit my account for $40 and change. I said it is clearly not acceptable. He came back and said that we will split it so 1 minute call will cost me $50 ONLY!

There is no posting of charges nor was I told how much the call was going to cost. Apparently you need to ask the operator that question. I would have exchanged a few dollars and used local currency to make the call.

I plan to talk to my Credit Card company and Calif. Atty General/Consumer Affairs Dept about this company's ripoff business practices.

Nj user
West Windsor, New Jersey
U.S.A.

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This report was posted on Ripoff Report on 01/12/2009 09:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/International-Satellite-Communication/internet/International-Satellite-Communication-35-per-minute-call-from-UK-to-US-internationalsatel-410982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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