- Report: #410982
Report - Rebuttal - Arbitrate
Complaint Review: International Satellite Communication
International Satellite Communication511 E. Sn Ysidro Blvd, Box 1770, San Ysidro, CA 92173 Internet U.S.A.
International Satellite Communication $35 per minute call from UK to US internationalsatellitecom.com/ San Ysidro, California Internet
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Third time I got connected and spoke for 1 minute with my relative to give the information. I was shocked to see the bill charged to my Credit Card. 3 calls each for $33.82.
So, to my horror I realized, my 1 minute call cost me over $100 !
When I spoke to the Credit Card company, they wanted me to talk to this Ripoff Long Distance company called International Satellite Communication (800-608-0102). When I spoke to the Customer Service, they said I had indeed made 3 calls. There is a $15.00 connection fee and a minimum 5-minutes per call at $4+ per minute. He said, since this was my first request they wil credit my account for $40 and change. I said it is clearly not acceptable. He came back and said that we will split it so 1 minute call will cost me $50 ONLY!
There is no posting of charges nor was I told how much the call was going to cost. Apparently you need to ask the operator that question. I would have exchanged a few dollars and used local currency to make the call.
I plan to talk to my Credit Card company and Calif. Atty General/Consumer Affairs Dept about this company's ripoff business practices.
West Windsor, New Jersey
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This report was posted on Ripoff Report on 01/12/2009 09:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/International-Satellite-Communication/internet/International-Satellite-Communication-35-per-minute-call-from-UK-to-US-internationalsatel-410982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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