- Report: #330071
Report - Rebuttal - Arbitrate
Complaint Review: International Tax Advisors & International Profit Associates - IPA/IBA
International Tax Advisors & International Profit Associates - IPA/IBA1275 Barclay Boulevard Buffalo Grove, Illinois United States of America
REVIEW: IPA commitment to 100% customer satisfaction, IPA - International Profit Associates implemented strategic changes to insure clients business success, focusing on finding ways to help small & medium size companies make improvements to both their short-term and longer-term profitability & creating a secure future. Buffalo Grove Illinois
*UPDATE: Ripoff Report REVIEW: International Profit Associates recognized by Ripoff Report as a safe business service - IPA pledges to resolve all complaints, 100% commitment to customer service and satisfaction, feel confident and secure when doing business with IPA
SPECIAL UPDATE: July 23 2012: International Profit Associates - IPA remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. International Profit Associates - IPA is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, International Profit Associates - IPA has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, International Profit Associates - IPA has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever International Profit Associates - IPA remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at email@example.com
Editor's UPDATE: Positive Rating and Recognition has been given to IPA International Profit Associates for its Commitment to Excellence in customer service.
Rip-off Report's investigation of IPA uncovers an ongoing commitment to total client satisfaction. This means that clients can expect the company will always work towards finding a mutually satisfactory resolution to any complaints or concerns, more importantly IPA is concerned with the new growth and success of their clients business and, IPA is listening carefully to what its clients are saying. After all, when becoming creative to make things better, making changes for the benefit of the business sometimes comes hard like any good lesson.
One top executive of the company stated to Rip-off Report, that IPA's corporate philosophy is based on the premise that IPA will advance itself through first advancing its clients. Their process starts by identifying what clients want, then reinforcing and continuing with its work, which ultimately leads to Client Company Life Cycle Management - what clients needs as they grow from start-up to maturity continuing through exit strategy and retirement for the business owner.
Rip-off Report has confirmed that IPA's approach to business includes a total corporate quality assessment. The result of which, leads to continual dedication to quality operations, client and employee relations, and innovation management. Rip-off Report was pleased to learn that the company's past and current approach to business is focused on its pledge to total commitment towards client satisfaction.
It is our opinion that large and small business owners can feel confident in the fact that IPA has worked with thousands of businesses in Canada and the United States. They are a full business development company and innovators in their field and have successfully helped thousands of businesses by providing new and innovative ideas and solutions for almost every type of business imaginable.
IPA recognizes that complaints posted on Ripoff Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation IPA has made organizational changes allowing their clients a more streamlined approach to problem resolution and a total overall commitment to customer experience.
In summary, after our investigation, which included discussions with IPA Senior Management, Rip-off Report is convinced that the company has been and is committed to quality delivery of services resulting in total client satisfaction.
To demonstrate IPA's commitment to client satisfaction, and the rip-off report corporate advocacy program, we recommend you listen to testimonials from real IPA clients. You can listen to these testimonials by clicking on this link, www.ipaconsulting.com/video
Read more about IPA International Profit Associates Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED
===================== International Tax Advisors & International Profit Associates - IPA/IBA I was an employee with the company for only seven months and was physically and racially harassed throughout my entire employment with the firm. Buffalo Grove Illinois
I was an employee with this company and have "hands-on" experience with the billing of clients and customers. International Tax Advisors does not allow their employees take lunches or breaks thoughout the day, an employee is not allowed to leave the premises at any time for any reason. If you stepped away from your desk to walk outside to a fresh breath of air - you were told to get back to work. The parking lot for the employees was about four and a half blocks away from the company (imagine that in the winter time).
I would not recommend anyone to work for this organization. It's a grimmy, dingy and dirty environment to work in. The 1250 Barclay location is a little nicer, cleaner and a less dusty environment. The employees are very unfriendly, cold and racist. Just imagine, if you kept a dog in a cage for 8-9 hours it would be unfriendly and cold too. The employees are so miserable there, they barely even smile. It's a total HELL HOLE.
There sales tactics are bogus, they over-charge clients for services they could perform themselves (and the customers don't know it). They over-billed and over-charge clients (I handled all the billing for the Tax-Defense area) and that particular department would double bill clients for services I know had not been performed. I am sure all the other departments did the same. I felt really bad about doing that, but I was told to do it anyway. The rate they charge some customers for their services was totally ridiculous and outrageous for a procedure requiring only a phone call to settle the case. The claimed they only work with individuals who is at least $10,000.00 in debt, that's because they want to make sure they can beat them out of a least $8,000.00 of it. I've seen it done.
International Tax Advisors/International Profit Associates/IBA - should be put out business and investigated. No one is doing anything about this company - I believe that someone is getting paid to keep this company is business. How are they able to treat their employees and the fool the public like this and make all this money and get away with it. The company has over 600 complaints with the Better Business Bureau from former employees and customers. Why are they still in business and why aren't they being investigated? No one cares. How are they able to get away with no allowing employees to take a lunch or break? Isn't that illegal?
I had to finally leave the company because of the physically and racial harassment I was receiving daily. The so-called management staff runs the "prison camp" and they laugh and have "alcoho"l meetings daily while the regular support staff sits outside glued to their desk working like "hebrew slaves." ITA has left a mental scar - tha't canot be healed." The torture I experienced at this place is unhealable.
I would not recommend this company to anyone - please do not give them your money! You certainly would never want to work there. You will regret it! It is a bogus company who has fraudulent tax practies and focusing on their financial gain only. They are low down and dirty people - who makes their money off the middle income and desparate people who think they have no where else to turn. A simple call to IRS themselves could resolve their issues easily. The same thing that ITA does - nothing special - about what they do. I swear on that. A simple phone call, juggle a couple of pieces of paper around and that's it. I have documentation of what they do and how they handle client cases, the procedure required to close a case. So simple, the most important part of handling the case would be phone calls to IRS back and forth. Nothing special about that. They makes thousands of dollars just for that.
I could go on and on about this company. I am collecting data and information of every and all complaints against this company to file a major legal law suit against them. Someone has got to do something. They have harassed me since my employment, denied me of my livihood and have since continued to harassed me. That organization is being ignored regardless of how many complaints the public is receiving on this company - they just don't care I guess.
Marilyn Mt. Prospect, Illinois
This report was posted on Ripoff Report on 05/02/2008 06:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/International-Tax-Advisors-International-Profit-Associates-IPAIBA/Buffalo-Grove-Illinois-60089/REVIEW-IPA-commitment-to-100-customer-satisfaction-IPA-International-Profit-Associate-330071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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