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  • Report: #781442

Complaint Review: International/Proquobooks

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  • Submitted: Mon, September 26, 2011
  • Updated: Mon, September 26, 2011

  • Reported By: CDH352 — Massachusetts United States of America
International/Proquobooks
1401 Severn St / PO Box 27006 Baltimore, Maryland United States of America

International/Proquobooks Lied about shipping and delivery Dates - Amazon Order - Baltimore , Maryland

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I ordered a text book on August 30.  Amazon's receipt showed expected delivery between Sept. 7 & Sept. 22.  International books sent email stating shipment was made on Aug. 31.  By Sept. 20 when I had not received text book I contacted Amazon for USPS Tracking.  They did not have this and I had never received.  I contacted seller as USPS stated that media mail would take no more than 7 days from the warehouse in Toledo.  The company first claimed that it was still within the time line.  They then proceeded to say that the time line was not 9/22 as stated by Amazon but 9/29.  On 9/22 I told Amazon to cancel the order.

The Text book arrived on 9/22 with a tracking code.  I contacted USPS to see what information I could get.  Turns out the package wasn't even SHIPPED until 9/22 so the company was lying the entire time!

This report was posted on Ripoff Report on 09/26/2011 11:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/InternationalProquobooks/Baltimore-Maryland-/InternationalProquobooks-Lied-about-shipping-and-delivery-Dates-Amazon-Order-Baltim-781442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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