- Report: #626199
Report - Rebuttal - Arbitrate
Complaint Review: Internet Cash Machine - ICM Websites
Internet Cash Machine - ICM Websites26741 Portala Pkwy Internet, California United States of America
Internet Cash Machine - ICM Websites Internet Cash Machine Internet Fraud Internet, California
*UPDATE Employee: Customer has been refunded and cancelled as of 7-26-10
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Each time I went on the internet I'd see, "As seen on CNBC, etc., Stay at Home Mom Makes $X/mo. By Creating Website Links". It goes on to state how she simply paid shipping, $2.97 for a startup kit. Unfortunately, I took the bait. Afterall, it was reported on CNBC. So, like the rest of the people who I have learned fell prey to this scam, I too never received the alleged kit that I was paying $2.97 for and I also got charged an additional $149.95.
I phoned ICM and spoke with Jenny, (Customer Service), and requested cancellation and a refund. I indicated that I never received the "startup kit", which she was quick to state that it was sent regular mail, however, she would cancel and refund the $2.97, but would not refund the $149.95 because I agreed to the terms. I informed her that what I agreed to is not what they advertised and that I had learned that they were getting their business via fraudulent advertising/testimonials. She became very defensive and asked if I read any of the information or if I ever do when I do something online.
Since my request was being handled in such an unprofessional manner, I asked to speak to her supervisor. She stated that her supervisor does not take those types of calls and that I could direct correspondence to their legal dept., Upon providing an address, she promptly ended the call.
What I agreed to was based on ficticious information and deceitful business practices and I feel I am entitled to a full refund, which I will not rest until I receive!
This report was posted on Ripoff Report on 07/23/2010 11:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Internet-Cash-Machine-ICM-Websites/Internet-California-92610/Internet-Cash-Machine-ICM-Websites-Internet-Cash-Machine-Internet-Fraud-Internet-Calif-626199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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