- Report: #616039
Report - Rebuttal - Arbitrate
Complaint Review: Internet Cash Machine - ICM Websites
Internet Cash Machine - ICM WebsitesInternet United States of America
Internet Cash Machine - ICM Websites Internet Cash Machine Would not issue a refund Internet
*UPDATE Employee: Customer has been cancelled and refunded as of 6-21-10
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On 5/4/2010 I authorized a charge of $2.97 to my credit card (which they only charged $0.99) for an Information Kit that was supposed to be mailed to my home. I was transferred to another website to "review" which I saw was a site to create my own website. I did NOT want to do this but was just looking. I realized that this wasn't what I wanted and I attempted to contact ICM Websites. For 3 days I kept getting a message from the phone saying the "party is not answering at this time, please try your call later" and the system would hang up. Then they charged my card $139.95! I am trying to dispute the charge through my credit card company and also kept trying to make contact with ICM again and again. I called quite a few times! One of the times I was instructed to a website ICMcancel.com but the message also stated that if you were within your 3 days you could use this website to cancel (of course, this is after they already charged my account). I submitted a cancellation through them and am disputing the charge! When I finally did talk to a person, they told me that because I was past the first 3 days they wouldn't give me a refund. BAD BUSINESS!
This report was posted on Ripoff Report on 06/22/2010 08:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Internet-Cash-Machine-ICM-Websites/internet/Internet-Cash-Machine-ICM-Websites-Internet-Cash-Machine-Would-not-issue-a-refund-Intern-616039. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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