• Report: #606781

Complaint Review: Internet Cash Machine - ICM Websites

  • Submitted: Mon, May 24, 2010
  • Updated: Sun, May 30, 2010

  • Reported By: tbert123 — Plano Texas United States of America
Internet Cash Machine - ICM Websites
PO Box 12068 George Town, Grand Cayman KY1-1010 Internet United States of America

Internet Cash Machine - ICM Websites SCAM , Internet

*UPDATE Employee: For full refund, Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.

*Author of original report: 1/2 of the money refunded

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I signed up for what I thought was information on how to make money on the internet, but seemed to be a total scam.  I saw an ad stating that someone from my area was making money using ICM Websites, and it said to get more information, fill out a form and credit card information for $2.97.  The site said that they'd charge me 2.97 for the brochure and didn't mention any more money. 


I then start getting calls from a representative asking me about myself, and wanting to help me with my business.  I told him that I hadn't decided if I wanted to sign up yet or not.  He, changed the subject, and talked about how good the program is.  He said he wanted to send me to his director to discuss further.  I told him to call me back the following Monday.  In the mean time, I did research on the company and saw a ton of people getting charged 139.97 after signing up for the initial 2.97 brochure.  I checked my credit card, and sure enough, it had a 139 dollar charge, plus the 2.97 for something I never received or used. 


I called up the company, and they refused to issue a refund siting it was past the 3 day trial period (which I didn't know about).  Furthermore, I told them I paid for something that was never received (the brochure), so that void's the contract.  They basically said tough luck. 


I contacted the credit card company (Chase), to see if there is something they can do.  They seem hesitant to issue a refund, but want more information about the website.  I'm going to direct them to the numerous complaints on this website about icmwebsites.com.  Hopefully that will help.


It's just pathetic that companies have to resort to these type of tactics to make a buck from people who actually need the money.


This report was posted on Ripoff Report on 05/24/2010 02:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Internet-Cash-Machine-ICM-Websites/internet/Internet-Cash-Machine-ICM-Websites-SCAM-Internet-606781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

For full refund, Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.

AUTHOR: Director of Operations - (United States of America)



Thank you for your correspondence in connection with the above-referenced matter.



We are unable to locate this account with the name provided in the complaint. We would simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer has been directed to immediately address and resolve your concerns, provide you a refund, or cancel your account.



 



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. 



Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 



In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.



1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.



2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            



3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??



Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff



Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.



 



 





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#2 Author of original report

1/2 of the money refunded

AUTHOR: tbert123 - (United States of America)

Well, Chase advised me that they negotiated with ICM websites to get them to give me a 1/2 of the refund.  Although, the refund hasn't posted yet, so we'll see if they refund the 70.00 dollars.  If I had used my American Express, it wouldn't be an issue.  AmEx would have refunded the money immediately.  The only other two times in my life that I've desputed a charge, AmEx never questioned me, they just trusted that I was telling the truth.  Maybe it's because I've been a member since I was 16.  Unfortunately, ICM didn't take AmEx. 

I'm still irritated that I'm not getting the full refund, but I'm tired of dealing with this worthless company (ICM Websites).  DON'T DO BUSINESS WITH ICM WEBSITES.

I'll keep you updated on the status of the refund.

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