- Report: #225140
Complaint Review: Internet Speedway, Monterey Financial Services
| Internet Speedway, Monterey Financial Services ispeedway.com
Oceanside, California U.S.A. |
|
Internet Speedway, Monterey Financial Services ripoff, credit card scam Oceanside California
*Consumer Comment: common sense
*UPDATE EX-employee responds: rebuttal to the rebuttal
*UPDATE EX-employee responds: customer out of compliance
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We received the kit in October, with the seven dollars being debited from our bank account through a Mastercard debit card. In December, a charge from Internet Speedway showed up on our debit card again. This time, for $69.99.
I called their number to find out where the charge came from and they informed me that we were paying for the kit we received in October. I asked if the kit cost $69.99. She informed me that the cost of the kit totalled $360!!
Outraged, I cancelled the debit card to ensure no further charges. The $69.99 is gone, in addition to the overdrafts that this unexpected charge incurred. DO NOT FALL VICTIM!!
Kimberly
Ellisville, Mississippi
U.S.A.
This report was posted on Ripoff Report on 12/13/2006 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Internet-Speedway-Monterey-Financial-Services/Oceanside-California/Internet-Speedway-Monterey-Financial-Services-ripoff-credit-card-scam-Oceanside-Californ-225140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#2 UPDATE EX-employee responds
rebuttal to the rebuttal
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Friday, June 15, 2007
When we recieved a new program, such as internet speedway, we in quality control would recieve instruction on how to verify these sales. Guess what, I was told that we were not to verify internet speedway. This means the reps had a free hand to say whatever and this company was billing them based on this with NO ONE verifying the sale. A few months went by with this program still no one verifying the sales and one day my boss says, hey we want you to listen to 10% of the internet speedway calls.
Guess what I found, the reps were only saying that the customer would be charged 9.99 for shipping with nothing else and that they would get to try the program for this price. No mention what so ever of any other charges. Just for fun (because i was not instructed to do so) I listened to calls for about the last week at that point. not a single mention of the continuing monthy charge for this program on any calls that were marked as sales. The place i worked at was what people would refer to as a "boiler room" and WE discontinued the contract with internet speedway. That is a testament to how much of a rip off this company really is.
Why u think they based in Arizona? The laws there are so flimsy that they would be shut down in any other state. You were most definately "ripped off" I am assured of that. I want to add that a person from internet speed way was at the facility and PERSONALLY trained our reps on this program, this was no failing on our part. He could have requested at any time for quality control of these sales, or listened to them himself. If someone from internet speedway is reading this, u can forget about sueing me because I "took care" of my confidentiality agreement with this company before I left.
#3 UPDATE EX-employee responds
customer out of compliance
AUTHOR: Jt - (U.S.A.)
SUBMITTED: Sunday, December 17, 2006

