• Report: #1079120

Complaint Review: Intuit GoPayment

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  • Submitted: Mon, August 26, 2013
  • Updated: Mon, August 26, 2013

  • Reported By: Jose A — Lawrenceville Georgia
Intuit GoPayment
Internet USA

Intuit GoPayment Intuit Merchant ServicesIntuit Payment Solutions Money on HOLD for 270 days Internet

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I do have few international customers. The only way for me to take payments from them is online. This is the reason why I created an account with Intuit GoPayment. After few transactions, Intuit decided to close my account and they put 6 transactions in 'withheld' status. After few attempts to contact Customer Service, I finally got in touch with them and Customer Service was very poor. The 4 times I called, I've waited 1hr and 20 min. And, after 2 weeks dealing with same issue, they told me that money can not be refunded until 270 days. So, Intuit has $2,400 in hold. They got my money and also charged a transaction fees. I will not recommend Intuit GoPayment to anyone.

This report was posted on Ripoff Report on 08/26/2013 10:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Intuit-GoPayment/internet/Intuit-GoPayment-Intuit-Merchant-ServicesIntuit-Payment-Solutions-Money-on-HOLD-for-270-d-1079120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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