• Report: #709932

Complaint Review: Intuit-TurboTax

  • Submitted: Thu, March 24, 2011
  • Updated: Thu, March 24, 2011

  • Reported By: Scott — San Rafael California U.S.A.
2632 Marine Way Mountain View, California United States of America

Intuit-TurboTax TurboTaxAnita TurboRipOff Mountain View, California

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I signed on to Intuit's TurboTax site as a check on my already completed 2010 Federal income tax return.  A "Free" version was being touted to answer my tax questions.  3/4 into filling out forms, I was informed by the program that they could not complete my taxes using the "Free" version, but that if I purchased the $19.95 basic version, the job would be done. 

What the heck!  Twenty bucks seemed a fair enough deal... so I proceeded.  Finished my taxes, e-filed Federal and two States.  Great!....  Not so fast.  After receiving e-mails from Intuit stating that my returns had been accepted by the various taxing agencies, I received another e-mail from another Intuit address, billing me, not only the $19.95 as originally disclosed, but two additional charges of $36.95 each for both States.  Nowhere did I see any such charges disclosed to me prior to my acceptance or payment.  In fact, had these charges been apparent, I would most certainly not have continued.

Intuit is at the very least, deceptive in their business practices.  At worst, they are perpetrators of fraud and should be punished as such. Use them at your own peril.

This report was posted on Ripoff Report on 03/24/2011 07:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Intuit-TurboTax/Mountain-View-California-94043/Intuit-TurboTax-TurboTaxAnita-TurboRipOff-Mountain-View-California-709932. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Intuit-TurboTax

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?