- Report: #830168
Report - Rebuttal - Arbitrate
Complaint Review: Intuit
Intuit2632 Marine Way Internet United States of America
Intuit TurboTax Federal E-File is not free! Internet, Internet
*Author of original report: Different Fee But Still Feeling Ripped Off!
*Consumer Comment: Not a ripoff
I receive a mailer each year with my new TurboTax CD. I have just thoroughly read the mailer and nowhere on it does it say there is a charge for Federal e-filing. State yes which I knew, you have to pay 19.95 for the State e-file.
I get to the screen after the ad for their credit card refund method and the total fee page shows a separate "Refund Processing Service Fee" for 29.95, not including the State Fee. Not until I reached this screen did the software or the mailer say anything about a fee for Federal e-filing!
Intuits VP is full of crap.
So I need to pay these thieves 49.90 for the privilege of e-filing. Never Again!!
Buy Txxxx (((REDACTED)))
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 01/28/2012 09:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Intuit/internet/Intuit-TurboTax-Federal-E-File-is-not-free-Internet-Internet-830168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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