IP & R did NOT abide by their signed agreement, they did NOT fulfill their legal obligation and are refusing to refund any, yes ANY money! I entered into a contract with IP&R in Oct. of 2006. Per that contract, (Schedule 2, #2.) IP&R was to provide & perform, among other things, "The preparation and delivery to Client, within 30 days of the Effective Date (10/23/06) of a marketing research report, which shall include and industry analysis and an initial list of Potential Acquirers that will form the basis of IP&R's marketing campaign with respect to the Invention." This means that I should have received this report on or before Nov. 23, 2006. I didn't receive this report until mid Jan. 2007!
Also per my agreement, (Schedule 2, #3.), I was to receive "...within 45 days of IP&R's receipt of all items delivered by Client pursuant to Section 5.2 (photos, drawings, prototypes, samples, etc. ... embodying the Invention), a marketing package including a 1 page, full color marketing brochure as well as any other photos, designs, illustrations etc... which in the opinion of IP&R, serve and enhance the marketability of the invention. Since I delivered these photos, plus flyers, and even a small movie of my invention on Nov. 15, 2006 - I should have received this "marketing package" by Dec. 30, 2006 but didn't receive the single page flyer until Jan 19, 2007. This one page, full color flyer had all MY renderings used as graphics and they only added a picture of a dog. (My invention is a pet air bed) This page listed things about my invention that my invention didn't even have! Per the agreement (Schedule 2, #1.) IP&R was supposed to perform, "A thorough examination of the Invention for all it's marketable features." - so even though this "marketing package" was months late they obviously hadn't done their thorough examination!
This blatant oversight was probably due to the fact that I had lost my original "Assistant Product Marketing Manager" and had been shuffled to others ( I don't know how many, but it was at least 3). So DON'T BELIEVE IP&R's claims (on their website http://www.inventorspublishing.com/index.html ) that "When you partner with IP&R, you get: Individually focused Product Managers..."! I also did NOT RECEIVE, as the website shows, (a neat little Flash player movie of a flashlight invention) ANY similar marketing package.
I have filed complaints with the USPTO (United States Patent & Trademark Office http://www.uspto.gov/ ) but as of this date it has not yet published online. I also filed a complaint with the Better Business Bureau and from that complaint I received a reply from IP&R making claims that were flat out lies! IP&R claimed that;
1)they entered into our agreement in November of 2006 ( it was October 23, 2006),
2) I did not deliver the photos necessary for the marketing sheet until Jan 5th, 2007 ( I delivered them in direct response to an email request from my first "Assistant Product Marketing Manager" on November 15th, 2006 - yes, I have proof of that too - it was emailed and received because that date was the ONLY date that I sent those particular photos to IP&R and those were the photos used in the "marketing page"!)
3) I would often wait weeks to respond to IP&R messages ( I responded to the November 14 email request for photos on November 15)
IP&R presented my invention to prospective "acquirers" before Dec. 30th, 2006 and it was subsequently rejected. Exactly what was presented to these potential acquirers is unknown to me because I was not given the chance to accept (or reject) IP&R's presentation of my invention.
On the reply to my response to IP&R's original response, IP&R claimed, "The graphics were completed in time to send to any manufacturers who might have been interested, but...". This means that even though IP&R claims that I didn't send the graphics needed until Jan. 5, 2007, these graphics were done before Dec. 30, 2006. Just ANOTHER IP&R LIE! IP&R also claims, "Our first draft of the invention on the marketing sheet depicted several views of his invention based on the drawings in the patent." This is also ANOTHER IP&R LIE! - the graphics on the marketing sheet were, with the exception of the dog, all the graphics I sent to IP&R - they were done by me with 3D/CAD software that I own. The graphics from the patent are not rendered the same way.(see for yourself - go to http://patft.uspto.gov/netahtml/PTO/srchnum.htm and type in 6553935 in the query box) IP&R says, "The graphics produced by the company are photo-realistic 3-dimensional finished product looking multi-configuration views based on the patent drawings. Mr. Penner underestimates the work involved in transforming the materials that he provided into the views on the marketing sheet." ANOTHER IP&R LIE! How can anyone underestimate the work involved when the company (IP&R) produces graphics that I have already produced! IP&R added a photo of a dog and then finished the marketing sheet by misrepresenting it and putting features down that my invention didn't even have!
Please don't end up like me - these are NOT the only complaints I have against IP&R. They will keep after you for years, but don't do business with this rip off company! If you don't believe me, check out some of these other reports here against Inventors' Publishing & Research (IP&R) and the USPTO website