• Report: #974738

Complaint Review: Inventory Source

  • Submitted: Tue, November 27, 2012
  • Updated: Tue, November 27, 2012

  • Reported By: Flavio — Orlando Florida United States of America
Inventory Source
Internet, Florida United States of America

Inventory Source They will drop you at the worst time. Internet, Florida

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They provided a decent service for about 8 months. Then suddenly, 2 months before Christmas, their system started to duplicate the products on my website. Went from about 4200 products to over 5700 in a month. New duplicate products at the rate of 100 at a time. Products (new records) uploaded need to be populated with various data to be customer viable, and Google compliant. Needles to say I got caught by surprise, and they would not stop their destructive updates. Destructive because my data was so corrupt, that Google gave me this message: "All your items have been suspended from the destinations and countries listed below. Please see the Data quality section for details"
This 4 weeks before Christmas. Not a good deal for an online retailer.
I hope my business will survive this curve. I should mention that they proposed another selling platform "Big commerce", and additional services to fix the issues. Unfortunately 4 weeks before Christmas is not the right time to do that. But that didn't seem to bother them.

This report was posted on Ripoff Report on 11/27/2012 09:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Inventory-Source/Internet-Florida-/Inventory-Source-They-will-drop-you-at-the-worst-time-Internet-Florida-974738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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