- Report: #1070331
Report - Rebuttal - Arbitrate
Complaint Review: Inventory Source
Inventory SourceInternet USA
Inventory Source Inventory Source is a Huge Rip Off!! Don't Use Them Or You'll Lose Money Internet
*UPDATE Employee: Clarification on call times and IP security checks on free hosted site plans
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Inventory Source is the biggest rip off ever. They charge $50 a month to basically host your store when you can get it for less than $5 anywhere else. The reason I am writing this report is because their support is absolutely incompetent. They claim to have great support which you can reach over the phone, but of all the times I tried, they NEVER picked up. Or called back. My web developer can attest to this.
I'm beginning to think they don't have real support people to contact and possibly outsource them form another foreign country because they always reply to my emails at the oddest hours. Anyways, not only are they incompetent it replying and actually solving your problem. They basically just send a generic answer that they copy and paste, which doesn't even help!
2nd problem - their host SUCKS. It's extremely slow as I'm sure it's on a shared server. Also, my IP is constantly getting blocked. How is soneone supposed to maintain an ONLINE store when they can't even view or login to the site??? I basically can't do anything but wait until they unblock me which takes over a day and a half. Their reply is usually "We've unblocked your IP. Please try again", but to no avail.
Please don't sign up for this company. You'll be wasting $50 every month getting nothing in return but horrible customer support and website you can't even login to yourself.
This report was posted on Ripoff Report on 07/26/2013 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Inventory-Source/internet/Inventory-Source-Inventory-Source-is-a-Huge-Rip-Off-Dont-Use-Them-Or-Youll-Lose-Money-1070331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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