Inverter Central P.O. Box 222
Perry, Maine U.S.A.
Inverter Central Www.invertercentral.com refuses to refund money on non-working LCD inverter Perry Maine
*UPDATE Employee: InverterCentral.com Quality Care Response
my laptop needs a new LCD Invertor -- my display goes dead after 2 minutes but works fine with an extermal monitor. I ordered a replacement after a live chat that they said based on the above problem it was my LCD invertor that was bad. I received it installed it and sill had the same problem -- dead display after 2 minutes. I got back to chat and got authorized to get a cross shipped replacement. I mail the 1st one back. The 2nd one arrived and my display still dies after 2 minutes. I got back to chat (live help link) and all they said they were not responsible for a mis diagnosed problem. but offered to send a 3rd one when i asked about a refund. They said it was possible to have sent 1 bad invertor but not 2. neither one worked as my display still goes dead after 2 minutes. their policy does say "If we cannot provide a working part in a timely fashion they will give a complete refund including shipping." both invertors they sent do not work as they go dead after 2 minutes. if i ship the part back they will only send another one out. but i wind up paying shipping -- so eventually the shipping will end up costing me more than the part. --I mentioned that I paid with a Credit Card and could dispute it there. their responce was "go ahead" -- but i am right now stuck with a their non-working LCD invertor. I want a refund but if i ship the part back at my expense they will just keep sending me more invertors.
Click Here to read other Ripoff Reports on Inverter Central
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals