- Report: #290021
Report - Rebuttal - Arbitrate
Complaint Review: Iolo Technologies
Iolo Technologies7470 North Figueroa Street Los Angeles, California U.S.A.
Iolo Technologies Iolo Tech. didnt keep the promise "Limit ten rebates per name, address, household or company" as per the rebate form Los Angeles California
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Promotion period: Purchase made between 10/22/07 to 11/02/07 from Buy.com
Upon calling 1-800-432-9102 the CSR says that all the rebates are invalid due to "Household limit exceeded" as the limit is only for 1 rebate. Upon asking him to read the conditions on the form they did confirmed that we received all the documentation, and agreed that submitted rebate form does indicate 10 rebates.
Name of the CSR: Oscar (African American accent)
Time of call: 5:30PM EST
Following are the rebate tracking numbers provided by http://www.rebatesHQ.com upon receiving all documentation in physical form. This includes receipt, rebate forms, upc by postal mail. All the below rebates are shown INVAID and the reason is "HOUSEHOLD LIMIT EXCEEDED".
Nine Tracking numbers are:
262208566, 262207929, 262207891, 262207537, 262207856, 262817392, 262818589, 262818505, 262818374
Order numbers Quantity Date
35719981 1 10-27-07
35721918 1 10-27-07
35716715 1 10-27-07
35762566 1 10-29-07
35848660 1 11-02-07
35850320 5 11-02-07
Help me plz!
Battle Creek, Michigan
This report was posted on Ripoff Report on 12/08/2007 06:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Iolo-Technologies/Los-Angeles-California-90041/Iolo-Technologies-Iolo-Tech-didnt-keep-the-promise-Limit-ten-rebates-per-name-address-290021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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