• Report: #295645

Complaint Review: Iowa Steak Company

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  • Submitted: Sun, December 30, 2007
  • Updated: Sat, September 01, 2012

  • Reported By:Columbia Tennessee
Iowa Steak Company
Nashville, TN Nashville, Tennessee U.S.A.

Iowa Steak Company Low quality meats sold "via" Free Home Delivery Nashville Tennessee

*Consumer Comment: Iowa Steaks

*Consumer Comment: Iowa steaks

*Consumer Comment: Not Bad

*Consumer Comment: "STEAK DINNER POEM"....

*Consumer Comment: ANNA, YOU CAN READ "STEAK DINNER POEM" AT THIS SITE BY SIMPLY TYPING IN 529757 AND IT APPEARS....

*Consumer Suggestion: Just Buy Local

*Consumer Comment: Consumer Report and a Response to Hippiechick

*Consumer Comment: In Response to your comments

*Author of original report: I still believe the meat is low-quality, compared to even grocery meats.

*Author of original report: I still believe the meat is low-quality, compared to even grocery meats.

*Author of original report: I still believe the meat is low-quality, compared to even grocery meats.

*Author of original report: I still believe the meat is low-quality, compared to even grocery meats.

*UPDATE Employee: 100% Satisfaction GUARANTEED

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These two men came to our door selling frozen meats.
We bought a beef package. Paid $180 They were pretty pressuring to get you to buy. They told us the hamburgers were same quality as from Logan's Roadhouse. When cooking they also smelled like cheap beef with the mature small. The burgers were smaller than a McDonalds reg. burger. The sirloins were a little dark after I thawed them out, a had a slight smell about them. They were also tough. I believe they may have been thawed and refrozen.

Don't buy these door to door meats! There is no guarantee of there quality or safety. They will tell you they are so good. But they are just trying to profit. Avoid them. Tell them to leave. The man I spoke to was a Randy, can't remember the last name. Lost the business card. A refrigerator magnet given to us only had the phone number. (901-372-9343)

Anna
Columbia, Tennessee
U.S.A.

This report was posted on Ripoff Report on 12/30/2007 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Iowa-Steak-Company/Nashville-Tennessee/Iowa-Steak-Company-Low-quality-meats-sold-via-Free-Home-Delivery-Nashville-Tennessee-295645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 13Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Iowa Steaks

AUTHOR: Kaykay - (United States of America)

I have been buying steaks/meats at my door for many years most of the time the meat is great.  I have bought from Omaha Steaks and Iowa Steaks.  In December I bought around 100 lbs of pork and beef from Iowa Steaks, so far it has all been very nice.  If I wasn't pleased with it I would call the company for a refund or exchange.  I also check the meats before I pay and the look of the salesman and his truck.  Last salesman gave me two numbers of his customers so I could check him out and I did.  So maybe I have just gotten lucky with good salesmen and products.
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#2 Consumer Comment

Iowa steaks

AUTHOR: jojobinks - (United States of America)

 I just purchased 2 cases of meat from Iowa Steak Co. and pan-fried a filet for my daughter and a sirloin strip for myself. I have to say that I thoroughly enjoyed the Sirloin steak. It was one of the better sirloins I'd ever had.As for the filet- I did cook it too much and it did shrink to about half the size- but it was still tasty and my daughter loved it. In my opinion a Filet should not be eaten well done and over cooking was the cause of the shrinkage. 

I can't wait to try the other cuts of meat. If they are anywhere close to the strip I cooked in the frying pan then I will have gotten a great product at a good price.
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#3 Consumer Comment

Not Bad

AUTHOR: Bob - (U.S.A.)

I know someone who has worked for this company for several years selling these steaks. My mother purchased from him about a year ago or so and the steaks were terrible. Tough and didn't taste good. I found out later that he lets the stuff thaw and refreeze all the time.

I will now say that Iowa Steaks are of good quality. Appearance and price are a draw back however my father just purchased from someone other than the person I know and these things were pretty good. The steaks look like your average steak and I believe without actually weighing that the cost is a bit high. However these are the most tender steaks I have ever had in my life. The first steak I've had that I can cut with a fork.

After my last paragraph I sound as if I am now a customer of Iowa Steaks. This however is sadly untrue. I don't think the general public nor my self should be risking buying meat from those who could care less how it is handled. It was once a good profession to be in sales however now they hire the uneducated and lazy to sell things. These people do not care about food safety or how good or bad of a product they are selling. I do realize that some of these people probably take the job seriously and are very passionate about what they do. But the risk of coming into contact with the ones who don't outweighs any benefit.
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#4 Consumer Comment

"STEAK DINNER POEM"....

AUTHOR: Karl - (USA)

is available in 'Consumer Comment #4' at Ripoff Report #529757.

*Just type in 529757 and you'll be able to find it, okay?

Thank You

HAPPY NEW YEAR

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#5 Consumer Comment

ANNA, YOU CAN READ "STEAK DINNER POEM" AT THIS SITE BY SIMPLY TYPING IN 529757 AND IT APPEARS....

AUTHOR: Karl - (USA)

in the consumer comments section. I think it's 'Consumer Comment #4'.


Thank You
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#6 Consumer Suggestion

Just Buy Local

AUTHOR: John - (U.S.A.)

Just shop at your local meat store or supermarket meat counter. The butchers will never be embarassed to tell you the USDA grade of the meat. They will never lean on you to buy exhorbitant amounts of meat. They will sell you meat by the pound, not by the piece. Remember, only a sucker buys meat by the piece. If you are dissatisfied you will always get your money back.

Why gamble??????? 

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#7 Consumer Comment

Consumer Report and a Response to Hippiechick

AUTHOR: Rick194627 - (United States of America)

A gentleman from this company came to my door today and gave me some story on how he had extra cases and wanted to show me what he had and make me a great offer.  He was a nice guy and the meat was professionally packaged and looked ok from what I could tell.  I decided to take one case at the "chicken price" but googled the company afterward and found so many complaints that I called the salesman and asked him to come pick up the meat.  He assured me he would not sell anything he could not stand behind and he wished I would try it first.  Reluctantly, he gave me my check and took his meat back.


In response to Hippiechick's post:


Would someone with the username hippiechick be someone you would expect to have broken English/bad grammar?  And the logic at the end about the person with the complaint being upset because they got the meat so cheap they couldn't buy beer.  This sounds like it came from someone with a vested interest in the company.


I must say this:


I have never tried this company's product but when you type in their name in google and the third pop-up is "Iowa Steak Company Scam" that is a red flag and I have no desire to give them a shot at disappointing me.

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#8 Consumer Comment

In Response to your comments

AUTHOR: Hippiechik37 - (U.S.A.)

I have been buy Iowa steaks and other products for sometime now. The beef is not low quality and is USDA cut beef and very good meat. The price is incredible and again quality has not once been anything but exception. The delivary service is excellent in shipping and/or delivary. The meat is guaranteed for a year or return and exchange. If anyone has a problems or feels they are not receiving great high quality good tasting meat, all you need to do is call customer service and they will take care of everything polite and handle any issue you may have. They are not a scam and provide a great meat and incredible pricing. Where else can you receive delivary of prime beef at prices of around $2.50 to $3.00 a cut and 68 steaks of differant chosen meat cuts. I know there is not a place to get T-bones, filet,ny strip, ribeye etc.... at any grocery store at the quality this meat is and again great quality. So I say buy it and this person I feel was upset he received his meat so cheap priced and didnt have money for beer at his cookout. Thanks again.
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#9 Author of original report

I still believe the meat is low-quality, compared to even grocery meats.

AUTHOR: Anna - (U.S.A.)

The company sent me a message on here, to try to make it right. I commend them for it. But I still feel the meat we received was low quality. I hope that others will put reports on here soon.

I was told that their burgers was of the same quality as "Logan's Roadhouse" burgers. It is so funny, if you saw these burgers. They were smaller than any fast food's kids size burger. What a joke?

Cooked three Filet Mignon, the bacon wrapped around it smelled old when cooking. They ended up being the size of a large egg.

If I could upload pictures on here I would.
Only way I would satisfied now, is if the transaction never took place.

Thanks
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#10 Author of original report

I still believe the meat is low-quality, compared to even grocery meats.

AUTHOR: Anna - (U.S.A.)

The company sent me a message on here, to try to make it right. I commend them for it. But I still feel the meat we received was low quality. I hope that others will put reports on here soon.

I was told that their burgers was of the same quality as "Logan's Roadhouse" burgers. It is so funny, if you saw these burgers. They were smaller than any fast food's kids size burger. What a joke?

Cooked three Filet Mignon, the bacon wrapped around it smelled old when cooking. They ended up being the size of a large egg.

If I could upload pictures on here I would.
Only way I would satisfied now, is if the transaction never took place.

Thanks
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#11 Author of original report

I still believe the meat is low-quality, compared to even grocery meats.

AUTHOR: Anna - (U.S.A.)

The company sent me a message on here, to try to make it right. I commend them for it. But I still feel the meat we received was low quality. I hope that others will put reports on here soon.

I was told that their burgers was of the same quality as "Logan's Roadhouse" burgers. It is so funny, if you saw these burgers. They were smaller than any fast food's kids size burger. What a joke?

Cooked three Filet Mignon, the bacon wrapped around it smelled old when cooking. They ended up being the size of a large egg.

If I could upload pictures on here I would.
Only way I would satisfied now, is if the transaction never took place.

Thanks
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#12 Author of original report

I still believe the meat is low-quality, compared to even grocery meats.

AUTHOR: Anna - (U.S.A.)

The company sent me a message on here, to try to make it right. I commend them for it. But I still feel the meat we received was low quality. I hope that others will put reports on here soon.

I was told that their burgers was of the same quality as "Logan's Roadhouse" burgers. It is so funny, if you saw these burgers. They were smaller than any fast food's kids size burger. What a joke?

Cooked three Filet Mignon, the bacon wrapped around it smelled old when cooking. They ended up being the size of a large egg.

If I could upload pictures on here I would.
Only way I would satisfied now, is if the transaction never took place.

Thanks
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#13 UPDATE Employee

100% Satisfaction GUARANTEED

AUTHOR: Iowasteaknashville - (U.S.A.)

Dear Anna,

I would like to start by apologizing on behalf of Iowa Steak Company for your dissatisfaction. I do however maintain that our product is of Steakhouse Quality and distributed to us by the same company as some of your major restaurant chains. All food that is perishable, will parish and for this reason we offer a 100% satisfaction guarantee. We will exchange any product that is unsatisfactory to you within a year of your purchase, as your receipt will state. It does not matter why you are not satisfied, whether it be freezer burn, tenderness, size, taste and/ or etc. The number found on your magnet is to our Memphis office, we have 8 different locations, nationwide. If you would have called that number you would've spoken with somebody from our Memphis office who would've been more than happy to take your complaint and make sure that you were taken care of in every way possible, including but not limited to forwarding your concerns to the Nashville office. Your business is always a value to Iowa Steak Company and we would still like to make this right for you. We have a website where any of our customers may go to fill out customer service concerns or complaints. It also is located on the back of your receipt, along with our guarantee. The website address is iasteak.com, our local Nashville telephone number is 615-367-2375. Please leave us an email or call our office and we will gladly do whatever we can to make this right for you.
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