• Report: #1136484

Complaint Review: Ipay.eu, Icard, Ipay Wallet, Intercard Finance, Ipay Personal, Ipay Finance, Ipay Business, Ipay Mobile, Ipay Tag, Ipay Card

  • Submitted: Sat, April 05, 2014
  • Updated: Fri, May 09, 2014

  • Reported By: Chris in Houston — Houston Texas
Ipay.eu, Icard, Ipay Wallet, Intercard Finance, Ipay Personal, Ipay Finance, Ipay Business, Ipay Mobile, Ipay Tag, Ipay Card
Internet USA

Ipay.eu, Icard, Ipay Wallet, Intercard Finance, Ipay Personal, Ipay Finance, Ipay Business, Ipay Mobile, Ipay Tag, Ipay Card Ipay.eu, Icard, Ipay Wallet, Intercard Finance, Ipay Personal, Ipay Finance, Ipay Business, Ipay Mobile, Ipay Tag, Ipay Card Ipay.eu Theft of Customers Funds: Consumer Fraud Warning Bulgaria Internet

*UPDATE Employee: False allegations

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 I registered on this fake site ipay.eu. They have a slick web page which looks alot like Paypal, but they are not!

When I registered, they asked for my credit card number which they said was required to get a Username with the company. Immediately upon registration, they charged $1.50 on my card without my permission.

I did not complain because it was a small amount but that was a big mistake!!

Afterward, they charged about 10 times amounts around $300. When I called them in Bulgaria (which is the only number listed on their website), they said they dont speak English.

Afterward, I disputed the charges with my bank, and they sent documents to my bank to prove the validity of the charges, but the bank checked the documents and they were all fake!!

CONSUMER WARNING: My bank advised me NEVER to deal with this company and never to give such fake sites my personal details or my credit card or bank details!


This report was posted on Ripoff Report on 04/05/2014 02:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ipayeu-Icard-Ipay-Wallet-Intercard-Finance-Ipay-Personal-Ipay-Finance-Ipay-Business-Ipay-Mobile-Ipay-Tag-Ipay-Card/internet/Ipayeu-Icard-Ipay-Wallet-Intercard-Finance-Ipay-Personal-Ipay-Finance-Ipay-Busin-1136484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

False allegations

AUTHOR: Compliance officer - ()

INTERCARD FINANCE AD hereby wishes to rebut the present report as it contains false information and damages the legitimate interests and reputation of INTERCARD FINANCE AD (iCARD) and the Group of Companies of iCARD.

INTERCARD FINANCE AD is licensed by the Bulgarian National Bank as an Electronic Money Institution (EMI), under the E-money Directive (2009/110/EC) as a Payment Institution under the Payment Services Directive (PSD 2007/64 EC) and is as well a principle member of the Card Organizations. The trademarks iPay and others mentioned on your site are owned by iPAY International S.A. incorporated in the Group of Companies of iCARD.

The internal investigation conducted by iCARD in relation to the allegations in the present report came to the following conclusion:

All allegations and complaints are false and defamatory and aim at ruining the company’s name, its web-based platform ipay.eu and the Group of Companies of iCARD rather than to protect customers from fraudulent actions.

iCARD has never charged a fee or similar which is not explicitly mentioned in the General Terms and Conditions and Tariff of the company. It is not possible for iCARD to charge the credit card of a customer without the authorization of the customer as this is clearly explained in the GTCs for the service (https://ipay.eu/bgr/en/legal-gtc).

iCARD comply fully with all applicable regulations for Electronic Money Institutions and rules of the Card Organizations - MasterCard, VISA and JCB. Personal data of customers and customers’ sensitive information is fully encrypted and protected with the highest IT, security and data protection standards available in Europe. iCARD customer center provides services in English and other languages.

This publication consists of untruthful allegations by anonymous person without any proofs and suggests an unscrupulous practice which purpose is to ruin a company’s reputation and extort it for material good.

This rebuttal does not represent a waiver of rights and iCARD reserve all rights to protect its legitimate interests and reputation via all possible legal ways and remedies.

Compliance team

Intercard Finance AD

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