- Report: #1134111
Report - Rebuttal - Arbitrate
Complaint Review: Iron Horse Creations
Iron Horse CreationsGreenville, North Carolina USA
Iron Horse Creations fishengirl2012 professional logo design Company advertises experience but too detailed jobs, they reject Greenville North Carolina
*REBUTTAL Owner of company: Complainant asked us to violate copyright law
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I found this "company" on Ebay. In Melissa's first email to me, she had several spellling and grammar mistakes. Now for a company that designs logo's, this concerned me but I let it go thinking, I make typos and I'll just carefully check the first impression they send before I give it a final approval. So I found a copyrighted image online that I wanted to use as an example only instead of trying to type it out and explain it. I guess Melissa took it as I wanted her to change the copyrighted image and this is what she claims I wanted to do this day. She did issue a refund but that's not the point... My request was too detailed for them so instead of being honest with me and saying "Your request requires someone with more experience" they cancelled my order not even asking me if I wanted to keep the transaction and just change my order. It's more of an inconvenience than anything. So I left negative feedback for them on Ebay and of course, they also left negative feedback for me.. EVEN THOUGH... I paid right away and sent them my requests right away. If you leave negative feedback be prepared to get it back regardless if you have a 100% rating on ebay or not, that's how she operates. After all this, I did a bunch of research on this so called "Iron Horse Creations" online and no record of them so I'm guessing this is a young girl from college trying to get her foot in the door which I can respect but she needs to practice business and take a course in business management.
This report was posted on Ripoff Report on 03/27/2014 08:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Iron-Horse-Creations/Greenville-North-Carolina/Iron-Horse-Creations-fishengirl2012-professional-logo-design-Company-advertises-experienc-1134111. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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