- Report: #983579
Report - Rebuttal - Arbitrate
Complaint Review: Ironside Computers
Ironside Computers137 2ND Street Ste A&B Reedsburg, Wisconsin United States of America
Ironside Computers Las Vegas & WI Received Computer with Cooling Fan Falling Off, DVD Cable not Run or Hooked up, Will Not Run, Missing Parts Reedsburg, Wisconsin
I contacted them the day I received it and Robert was trying to tell me how to put a computer together over the phone with the missing fan. I should not have to spend $2,500.00 to build a computer for them to sell me. I told them I would return it but could not wait another month for another computer because it was for my business and I needed right away. I just waited an extra 3 weeks for the bad one.
Robert at Ironside Computers said I had to sign there paper stating I would pay a 4.9% credit card charge, a 15% Restocking Fee, A $108.00 UPS Return shipping fee to get my $2,500.00 refund.
I have taken several pictures of the poorly built non tested computer and sent them to him. They have refused to send me a Return shipping label for there poorly built computer. I have filed a dispute with my credit card company and they have asked me to ship it back in order to get my money back. I paid the return shipping and sent it back. I should not have to pay for their mistakes.
This report was posted on Ripoff Report on 12/17/2012 09:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ironside-Computers/Reedsburg-Wisconsin-53959/Ironside-Computers-Las-Vegas-WI-Received-Computer-with-Cooling-Fan-Falling-Off-DVD-Cab-983579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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