- Report: #778187
Report - Rebuttal - Arbitrate
Complaint Review: Iseman Homes, Inc.
Iseman Homes, Inc.4733 North Cliff Avenue Internet United States of America
Iseman Homes, Inc. Stole Part of My Down Payment Internet
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It began in May when I was looking at a mobile home with them. The price Dan, the salesman, quoted me was just over $56,000.00. I liked the home very much. A first purchase agreement was drawn up 05-10-11 with conditions and additions I added to the home. The condition was that I would get the amount for my trade in that I wanted $22,500.00. When the agreement was drawn up, the amount of the house was raised, (to a trade-in amount), $71,788.00. The application with 21st Century was completed, and finally approved around the 20th of May. On the 21st day of May, Dan said that they needed a check for the amount of $5672.48 now to order the new home. I asked him, in his supervisor's office, John, if the check was 100 percent refundable just in case they don't give me what I want for my home. He said yes. Otherwise, I wouldn't have written that check. I explained again to them, the condition of my ceiling and roof, and the walls in the small bedroom. After about 3 weeks, of being able to get our schedules in sync, Dan and John showed up to do a walk through of my current home. John was worried that there is mold in the ceiling of the home, and the amount it would cost to repair it. He asked me if I reported this to my insurance, I said no because it was not covered under my insurance. I called my insurance and had someone come out around the beginning of July. When I heard back from them, I told Dan. I told them that I would give them the insurance check to help with the repair cost. At that time Dan said another purchase agreement and loan app would have to be done due to time. Also Dan and John wanted me to hire someone to come in and check and see if I had mold. At this time, I told Dan that I was getting ready for school, and I would let him know the following Friday, but I think I want my money back, and that I didn't want to start the process all over again. This was after a second purchase agreement was done. He wanted me to due a 3rd one up with the new loan app, and Proof of someone coming to my home checking for mold. I told him Friday that I wanted my money back. He said you are so close to completing this, I said it didn't feel like it when I have to do it all over again. And you were not going to give me what I wanted for my home. He said OK, which they don't cut checks there, and that it would take about two weeks.
Three weeks, of leaving messages, I called on July, Saturday morning, and finally got a return call from Dan, he said that they could give me a credit up to January, I said I don't want a credit I want my money, and that you said my money was 100 percent refundable and that It would not have been cashed until the new home was ordered!! He said the main office would not do that, but he would call them. At this time I did not wait. I called several Iseman places until I got the main office in Sioux Falls. I talked to two men, the second one, kept referring me to the back side of the purchase agreement section D. I told him that the purchase agreement was not met and voided. He said that was not the "story" he was told from Dan. I asked him if he had my address, he said yes, I said OK, and want my money back. I received a check, minus a thousand dollars. I want my money back and now any other compensation due me under the State law of South Dakota. Thank you.
This report was posted on Ripoff Report on 09/18/2011 10:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Iseman-Homes-Inc/internet/Iseman-Homes-Inc-Stole-Part-of-My-Down-Payment-Internet-778187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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