- Report: #1082075
Report - Rebuttal - Arbitrate
Complaint Review: Island Boys Band / Willy Cruz
Island Boys Band / Willy Cruz3395 River Heights Crossing, Marietta, GA 6383 North Country Rd, New York USA
Island Boys Band / Willy Cruz Liam O'Shaughnessy, William O'Shaughnessy, Liam Carmelo, Willy Cruz, Liam O'Seachnasaigh, Giovani, G Does not delivery and will never refund; unreliable and dishonest 6383 North Country Rd New York
*REBUTTAL Owner of company: Kmarts Shoppers we have a deal ISle 5
*REBUTTAL Owner of company: A Rich Guy in the Hampons ripping Off Musicians
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He goes by Willy Cruz when booking (steel drum / steeldrum) bands. Two years in a row he did not deliver what we had written contracts for and he refused to refund me. The first year I asked for a two peice band with one a steel drummer. Last minute he said the steel drummer got sick so he sent two guitarists. He did not provide a discount for this issue and I wanted to be the bigger guy. The event was a success anyway so I didn't care.
Year two though I thought I'd play it safe and had the contract specifically list the request for steel drum, 2 peice, and acoustic only. He sent 2 peices with a steel drum but the guitarist brought electric without a generator. We were on the beach so despite telling 'Willy' this and having it written into our contract he sent one musician that couldn't play.
He avioded my calls to complain and instead wrote me an email suggesting I tell the guitarist to 'bang on a pot' as an alternative. He then agreed to refund 60% of my money, but insisted on charging a $400 service fee. He said he's a broker and broker always get paid even if they fail to deliver. He actually wrote this in an emai. Then as the week after the event went on he went radio silent and never refunded me despite not delivering per the terms of our written contract.
So i looked into this guy. He goes by several alias to aviod being sued. These names are:
- Willy Cruz
- William O'Shaughnessy
- Liam O'Shaughnessy
- Liam Carmelo
and runs businesses called
- Ciclismo Giovani
- G Carmelo Enterprises LLC
- Island Boys Band
He uses a variety of numbers:
- 917 971 7973
- 877 508 8350
- 352 688 8304
- 678 653 9711
He keeps adresses in NY, GA, and FL. He's very carefull about hiding his entity especially in the band business where he has learned how to rip people off. He charges up front, locks you into a hard to fight credit card debit authorization form, and then could care less if he delivers what you requested because as he sees it, 'he's a broker and gets paid no matter what'.
Do not use this guy. I used him and regret the experience. Not to mention he adds no value. He's just booking another band. He's not playing your event so just go direct.
This report was posted on Ripoff Report on 09/05/2013 05:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Island-Boys-Band-Willy-Cruz/6383-North-Country-Rd-New-York-11792/Island-Boys-Band-Willy-Cruz-Liam-OShaughnessy-William-OShaughnessy-Liam-Carmelo-Wi-1082075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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